SC670 After Firmware upgrade

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • daveyball
    Trusted Tech

    250+ Posts
    • May 2009
    • 314

    #1

    SC670 After Firmware upgrade

    I have a Ricoh MP2851, that we needed to upgrade the firmware on. After doing so the machine gave us SC670. Tried unplugging HDD etc. We spoke to Ricoh Tech support who said to replace the NVRAM chips. We have done so, and we still have the issue. The are now saying replace the BCU, and then the controller if that doesn't work. Is there anything else I should be looking at, before going down this route. Thanks in advance
  • TonerMunkeh
    Professional Moron

    2,500+ Posts
    • Apr 2008
    • 3873

    #2
    Re: SC670 After Firmware upgrade

    If you pull the controller and set dip switch 1 to OFF, the machine will boot from the SD card. Put the system / copy and engine firmware on the card and get the machine to try and boot from it, hopefully that should sort you out.
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

    Comment

    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9919

      #3
      Re: SC670 After Firmware upgrade

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


      Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


      Paul@justmanuals.com

      Comment

      • Eric1968
        Service Manager

        1,000+ Posts
        • Jan 2009
        • 2459

        #4
        Re: SC670 After Firmware upgrade

        When replacing the NVRAM, you should first backup the old NVRAM contents to an SD-Card (if possible). Replace the NVRAM, then do a Memory All Clear (SP5-801-001) and then reload the NVRAM Settings from the SD-Card to the new NVRAM.

        Comment

        • daveyball
          Trusted Tech

          250+ Posts
          • May 2009
          • 314

          #5
          Re: SC670 After Firmware upgrade

          Originally posted by TonerMunkeh
          If you pull the controller and set dip switch 1 to OFF, the machine will boot from the SD card. Put the system / copy and engine firmware on the card and get the machine to try and boot from it, hopefully that should sort you out.
          Tried as suggested now getting SC672, Controller to ops panel communication failure, any ideas?

          Comment

          • TonerMunkeh
            Professional Moron

            2,500+ Posts
            • Apr 2008
            • 3873

            #6
            Re: SC670 After Firmware upgrade

            Disconnect the hard disk and see if the code disappears. If not, put the old nvrams back in and try the same SD card boot trick again. If not, it sounds more like either the controller has had it or the BICU nvram has also failed, possibly due to a corrupt firmware file.
            It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

            Hit it.

            Comment

            • katash
              Trusted Tech
              • May 2010
              • 221

              #7
              Re: SC670 After Firmware upgrade

              Originally posted by daveyball
              Tried as suggested now getting SC672, Controller to ops panel communication failure, any ideas?
              i changed the bcu and sorted the issue

              Comment

              Working...