Ricoh SP 4410sf Scan to Email Google SSL setup

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  • MitchD
    Trusted Tech

    100+ Posts
    • Oct 2012
    • 164
    #1

    Ricoh SP 4410sf Scan to Email Google SSL setup

    I have a Ricoh SP4410sf scanner that allows me to scan to email. I am wanting to use a gmail account I created to accomplish this. I have smtp.gmail.com as the primary smtp using port 465. I am confused about what settings to use for authentication however. Do I need SSL? What authentication method should I use? The options are:
    1)No authentication
    2)Login/Plain
    3)Cram-MD5
    4)Digest-MD5
    5)NTLM
    6)Kerberos 5

    I have tried a variety of settings, but haven't found the right one yet. I have not seen anything through my google searching either. Help is greatly appreciated!!
    "Heavy music to the normal ear is nothing but a loud annoyance. Most people think of it as obnoxious, talentless music but to someone who really listens and is really in love with music knows how beautiful and amazing it can be" Tommy Rogers of Between The Buried and Me"
    Tags: aspmx
    • Elmo
      Senior Tech

      Site Contributor
      500+ Posts
      • Feb 2010
      • 541
      #2
      Re: Ricoh SP 4410sf Scan to Email Google SSL setup

      If i remeber correctly SSL is the problem with using gmail
      there is a work around towards the end of this doc
      Attached Files
      I Used To Live To Fix Things Now i Fix Things To Live

        Comment

        • sandmanmac
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Feb 2009
          • 3963
          #3
          Re: Ricoh SP 4410sf Scan to Email Google SSL setup

          Originally posted by MitchD
          I have a Ricoh SP4410sf scanner that allows me to scan to email. I am wanting to use a gmail account I created to accomplish this. I have smtp.gmail.com as the primary smtp using port 465. I am confused about what settings to use for authentication however. Do I need SSL? What authentication method should I use? The options are:
          1)No authentication
          2)Login/Plain
          3)Cram-MD5
          4)Digest-MD5
          5)NTLM
          6)Kerberos 5

          I have tried a variety of settings, but haven't found the right one yet. I have not seen anything through my google searching either. Help is greatly appreciated!!

          It won't work with an email account that uses encryption, like Gmail, unless you use a workaround like "stunnel", which is not an ideal solution because the PC it's installed on will need to remain on.
          You'll need to setup , or use another email account, that doesn't use encryption, and then choose the appropriate login credentials, generally either "none" or "Login / plain". ( I haven't tried the 'workaround" in the document above)
          I personally use a yahoo account in these cases, and also use the IP addres of the SMTP server rather than the name.

            Comment

            • Ricohguy
              Technician
              • Sep 2012
              • 48
              #4
              Re: Ricoh SP 4410sf Scan to Email Google SSL setup

              Just looked at the Product Support Guide, this doesn't say that it supports SSL go I'd say this won't work. If they are willing to only scan to gmail/google apps addresses they can use:
              Sending mail from a printer, scanner or app - Google Apps Help
              Which says to use aspmx.l.google.com with port 25, but it can only scan to gmail or google apps accounts.
              Otherwise, setup scan to folder.

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