Windows 8 SMB Scan to Folder MP 2352 (Solved)

[JR869]

I'm posting this as an fyi to all:

I had a new client with an MP2352 (Lanier in my case) that was forced to buy a new PC. Obviously I encountered the same difficulty as others in getting anything working insofar as scan-to-folder. From the MFP I'd constantly get authentication errors or simply could not browse to any public/shared folder on the Win8 pc. In my case, I was lucky enough to have resolved the question of Firmware (the MP 2352, per Firmware History doc dated 2/4/2013, had listed a 'Symptom Corrected' of "Cannot scan to shared folders in Windows 8" via Network Firmware v10.68 concurrent with System/Copy firmware v1.08). So basically this series is supported for Win8 SMB scanning.

However, it still would not authenticate with the PC. The default user in my case was set up by the customer using Windows Live, set up as Administrator. After researching here and elsewhere, I confirmed my suspicions and tried creating a dummy (local) User with Administrator rights called 'Scans' and put a 'fully-shared' folder in the root of one of the User folders.

It worked immediately, even logged into the Windows Live user account, using the logon of the dummy user 'Scans' for authentication.

I hope this helps others save a bit of time...

(JR)

[JR869]

Re: Windows 8 SMB Scan to Folder MP 2352 (Solved)

It worked immediately, even logged into the Windows Live user account, using the logon of the dummy user 'Scans' for authentication.

I wanted to amend this to state that:

1. This is NOT a workaround thread/posting. This machine just happened to have updated firmware that I had confirmed just the morning of the fix.

2. This was a NEW Dell PC upon which we had just the prior day uninstalled the McAfee garbage and enabled Windows Defender, which I had hoped would resolve it.

3. I made ZERO modifications to the default Firewall settings prior to/after creating the 'Local User' that ultimately ended up working.

4. Even with the firmware updated and scanning 'working', while a 'communication test' from the MFP 'succeeded', and while I could browse to and see the Win8 PC on the newtork, the ONLY folders I could see on the PC were the named User folders and my newly-created/fully-shared (Everyone/Read/Write/Full Permissions) 'Scans' folder. I cannot explain why I could not see the Public Folder or the first Scans folder I created in Public. I'll have to resolve that curiousity in-house.

Again, fyi.