Morning all I have a MPC5502 calling for magenta toner has done for 3 weeks ! (ORIGINAL RICOH TONERS)
On screen flashing: Toner cartridge is almost empty Magenta, Check toner cartridge replacements Magenta.
The customer is still using the m/c without issue she/I would expect the m/c to stop and say add toner the usual RICOH way ?
Any ideas or is the new warning on these products does it need new firmware ?
Firmware ver: 2.00.3
Firmware p# D1445562H
(ENGINE 1.20:4)
On screen flashing: Toner cartridge is almost empty Magenta, Check toner cartridge replacements Magenta.
The customer is still using the m/c without issue she/I would expect the m/c to stop and say add toner the usual RICOH way ?
Any ideas or is the new warning on these products does it need new firmware ?
Firmware ver: 2.00.3
Firmware p# D1445562H
(ENGINE 1.20:4)
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