2012 Savin MP 301: Scan To Gmail

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  • jrattner
    Technician
    • Apr 2013
    • 30

    #1

    2012 Savin MP 301: Scan To Gmail

    Forums,

    I've read a lot about the difficulties of Scan to E-mail using Gmail. Yesterday, I bought a SAVIN MP 301 that appears to be SSL/TLS enabled and am having difficulty sending through Gmail.

    If I test my connection through: System --> File Transfer --> Smtp Server --> "Test Connection" it indicates that it can successfully connect to smtp.gmail.com.

    However, when I go to send an e-mail from the machine, it scans the document, and then almost immediately fails with the following message: "Sending the data has failed" To confirm the result check [comm / status]/".

    Any advise? We would like to be able to send e-mail through our Google Apps Gmail account.

    Justin
  • JOLYNAR
    Technician
    • Nov 2012
    • 44

    #2
    Re: 2012 Savin MP 301: Scan To Gmail

    Smtp server not smtp.gmail.com but aspmx.l.google.com port 25
    I have try this on ricoh mpc 2800 and ricoh mp 2000

    Comment

    • jrattner
      Technician
      • Apr 2013
      • 30

      #3
      Re: 2012 Savin MP 301: Scan To Gmail

      Originally posted by JOLYNAR
      Smtp server not smtp.gmail.com but aspmx.l.google.com port 25
      I have try this on ricoh mpc 2800 and ricoh mp 2000

      Does your setup allow users to send e-mail to users OUTSIDE of the gmail.com domain?

      Comment

      • JOLYNAR
        Technician
        • Nov 2012
        • 44

        #4
        Re: 2012 Savin MP 301: Scan To Gmail

        No only users gmail.com

        Comment

        • jrattner
          Technician
          • Apr 2013
          • 30

          #5
          Re: 2012 Savin MP 301: Scan To Gmail

          Joly,

          I appreciate the help - but that won't work for us.

          Justin

          Comment

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