CAP ACTIVATION

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  • arahael
    Technician

    Site Contributor
    50+ Posts
    • Mar 2013
    • 97

    #1

    [Misc] CAP ACTIVATION

    Helo. Does anyone have a experience with activation, setup and instalation with cap? i have product authorization certificate but when i type it on onlineactivation.net messege from site is to type correct product key.can anyone help me with this ? i have acces to my ricoh. but theres no support doc.
  • Jomama46
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900

    #2
    Re: CAP ACTIVATION

    What exactly is cap?
    sigpic
    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

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    • muthuk7
      Technician

      50+ Posts
      • Aug 2010
      • 57

      #3
      Re: CAP ACTIVATION

      Hi Dear ,

      For the cap activation you should do with the help of the REMOTE INSTALL MANAGER. Have you tried it.

      It's a easy task as per my view. Please try it and advance wishes for your up coming success .

      take care

      Comment

      • Jomama46
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Apr 2008
        • 2900

        #4
        Re: CAP ACTIVATION

        Originally posted by muthuk7
        Hi Dear ,

        For the cap activation you should do with the help of the REMOTE INSTALL MANAGER. Have you tried it.

        It's a easy task as per my view. Please try it and advance wishes for your up coming success .

        take care
        OK Honey, I'll let you know.
        sigpic
        You never realize how cheap a professional is until after you let an amateur do it.
        A+; Network +; PDI+

        Comment

        • teebee1234
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jul 2008
          • 1670

          #5
          Re: CAP ACTIVATION

          Originally posted by Jomama46
          What exactly is cap?
          It's the card reader accessory for authentication. Card Authentication Package.

          Comment

          • teebee1234
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jul 2008
            • 1670

            #6
            Re: CAP ACTIVATION

            Originally posted by arahael
            Helo. Does anyone have a experience with activation, setup and instalation with cap? i have product authorization certificate but when i type it on onlineactivation.net messege from site is to type correct product key.can anyone help me with this ? i have acces to my ricoh. but theres no support doc.
            Are you a technician? This product has its own training course and the installation instructions are available at TSRC/TESSA. There are many steps and no one is going to try and post them here.

            Comment

            • KenB
              Geek Extraordinaire

              2,500+ Posts
              • Dec 2007
              • 3945

              #7
              Re: CAP ACTIVATION

              If you haven't had training on it, you don't stand a chance. That is unless you are a software whisperer, of course.

              It is anything but straightforward, and can be a pain in the arse even for those who are trained and experienced in it.

              We've installed it in a few locations, and let's just say we spent a few more hours than were agreed on in the work orders.
              “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

              Comment

              • fbkhan3
                Trusted Tech

                250+ Posts
                • May 2012
                • 421

                #8
                Re: CAP ACTIVATION

                Originally posted by arahael
                Helo. Does anyone have a experience with activation, setup and instalation with cap? i have product authorization certificate but when i type it on onlineactivation.net messege from site is to type correct product key.can anyone help me with this ? i have acces to my ricoh. but theres no support doc.
                If you have access to my Ricoh,go Publications/Security Solution/ CAP/then you can find anything you need regarding,installation or support documentation.

                Comment

                • arahael
                  Technician

                  Site Contributor
                  50+ Posts
                  • Mar 2013
                  • 97

                  #9
                  Re: CAP ACTIVATION

                  problem solved. i needed remote install manager , not embeded software manager , and i have next question.

                  its possible to lock print with this soft? or i need ELP ? sorry by my slow english. but i try explai what i mean

                  i have copier with istalled CAP the prints dont prtint until i swipe card. its is possible ?

                  Comment

                  • muthuk7
                    Technician

                    50+ Posts
                    • Aug 2010
                    • 57

                    #10
                    Re: CAP ACTIVATION

                    Hi dear ,

                    i understood what you are trying to convey, as per my knowledge you should configure the CAP server , through the CAP try to pull the active directory from the customer server and make ensure your mfp should handshake with the customer's active directory. For that you have to get help from their IT team.
                    once it's done then u can access the card system.


                    make sure weather u enabled the "Enhanced Locked Print NX - Secure Printing"".

                    best of luck and thanks in advance

                    Comment

                    • arahael
                      Technician

                      Site Contributor
                      50+ Posts
                      • Mar 2013
                      • 97

                      #11
                      Re: CAP ACTIVATION

                      Originally posted by muthuk7


                      make sure weather u enabled the "Enhanced Locked Print NX - Secure Printing"".

                      best of luck and thanks in advance


                      ELP NX is free soft? i get a license of CAP, and cap is fully worked but how instal ELP NX? it requries different license ?

                      Comment

                      • KenB
                        Geek Extraordinaire

                        2,500+ Posts
                        • Dec 2007
                        • 3945

                        #12
                        Re: CAP ACTIVATION

                        No, it is not free.

                        It's not expensive, but not free.
                        “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                        Comment

                        • arahael
                          Technician

                          Site Contributor
                          50+ Posts
                          • Mar 2013
                          • 97

                          #13
                          Re: CAP ACTIVATION

                          Are You sure? I installed ELP NX v 2.1.2 (cap is same) and the software doesn's start automaticaly, not even manual.

                          Comment

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