mp c3300 red light on start button

[helpme]

When I turn on this machine I get a red light on the start key never goes away its not throwing out any codes not sure what to look at next machine on has 76k anyone have any ideas.
thanks guys for the help.

[Eric1968]

Re: mp c3300 red light on start button

Is the Touch Panel lit? If the Touch panel is black, there could be a problem with the Polygon Motor and the BICU. A bad connection on the Polygon Motor PWB can damage the BICU-Board, resulting in SC220. Can you print the Logging Data sheets? If the Touch Panel is working it could be a bad HDD.

[helpme]

Re: mp c3300 red light on start button

cant print out data reports it tries wont even try to pull paper touch panel works fine i can log into sp mode and look at all data but the strangest thing is there are no codes not even a hint at what the issue is fuser warms up machine cycles red light stays on i tried to calibrate color when it makes an effort to print from that menu then the machine locks up

[Eric1968]

Re: mp c3300 red light on start button

Try to reseat all connectors on the BICU-Board. Maybe the machine is missing some kind of signal.

[Polo-022]

Re: mp c3300 red light on start button

H D D.
Carefully,..format it through SP-5832

[sandmanmac]

Re: mp c3300 red light on start button

H D D.
Carefully,..format it through SP-5832

I would agree with this, although it probably needs replacment rather than just a formatting.
I know that usually the machine says "Please Wait" when the HDD goes, but I've encountered a few that just never came to the "Ready" condition, and HDD was the problem

[andy227]

Re: mp c3300 red light on start button

In that case, just unplug the hdd and see what happens. Formating creates so much extra work and headache sometimes.

[Klydon]

Re: mp c3300 red light on start button

In that case, just unplug the hdd and see what happens. Formating creates so much extra work and headache sometimes.

Have to agree with this. Before formatting, I will disconnect the HDD to verify it is the issue, otherwise why reformat?

Does the machine have a fax option and does that come up when you hit the fax key on the left side? If yes to both, if you put a piece of paper in the feeder and dial a number, do you get a green key for that?

I am trying to remember it, but I think I have seen a red key like that with no explanation. Trying to remember what the issue was. If I think of it and you don't have it figured out, I will post it.

[M0scb]

Re: mp c3300 red light on start button

I have had the same issue on an MPC6000. Everything displays correctly, but the "Ready" word does no appear and the start key has a red light. disconnecting the HDD allowed the machine to come to Ready. On reconnection of the HDD device worked correctly, just a bad connection. Certainly sounds like a HDD issue to me, as all ready stated on previous posts.