MP 3500 not printing

[zsoltee0001]

Hi

I have a problem with aficio MP 3500 (B/W)
Not print LAN / USB
- Network acces is OK
- PING is ok-
- Web Image Monitor is OK
- 1.03 firmware is updating (print)
- Scanner function is ok.
- Copier function OK
- Device setting SP 5-985-1, -2 1-1 (enabled)
- HDD formatting /all is OK.
Laptop connection with USB there si not reaction (tadam)

Have got idea anybody?

[minhphu]

Re: MP 3500 not printing

i think you should be check :
- wrong driver ?
- sd card printer install ? right slot?
- you turn of machine and ping that ip, if it's ok , another machine have the same ip

good luck

[sandmanmac]

Re: MP 3500 not printing

Hi

I have a problem with aficio MP 3500 (B/W)
Not print LAN / USB
- Network acces is OK
- PING is ok-
- Web Image Monitor is OK
- 1.03 firmware is updating (print)
- Scanner function is ok.
- Copier function OK
- Device setting SP 5-985-1, -2 1-1 (enabled)
- HDD formatting /all is OK.
Laptop connection with USB there si not reaction (tadam)

Have got idea anybody?

Sounds like Authentication (User codes) is enabled for printing. check that it is turned "off", and also check that these settings are all "Active" under IPv4 settings in the WIM:

	LPR	:	Active
	RSH/RCP	:	Active
	DIPRINT	:	Active
	FTP	:	Active
	sftp	:	Active
	IPP	:	Active
	IPP Timeout	:	900 seconds

[zsoltee0001]

Re: MP 3500 not printing

i think you should be check :
- wrong driver ?
- sd card printer install ? right slot?
- you turn of machine and ping that ip, if it's ok , another machine have the same ip

good luck

Hi
Driver is downoaded from offical ricoh homepege.
RPCS SD card is in the "C1" slot
I try other IP, the problem as same as.
<<< I Try USB port with laptop, there is no reaction, there is no "New hardver found" message on PC>>

[zsoltee0001]

Re: MP 3500 not printing

Sounds like Authentication (User codes) is enabled for printing. check that it is turned "off", and also check that these settings are all "Active" under IPv4 settings in the WIM:

	LPR	:	Active
	RSH/RCP	:	Active
	DIPRINT	:	Active
	FTP	:	Active
	sftp	:	Active
	IPP	:	Active
	IPP Timeout	:	900 seconds

Hi
The machine is worked in print mode on last week. I dont activated the user codes...
I made a SYSTEM SETTINGS AND COPY SETTING RESET on yesterday.
I think that this function is reseting, or not?
I Printed the loggin data from machine and i found a error code while the machine no printing.
SC 867 (SD Card error)
How can i check the sd card (rpcs 4500)?
The windows 7 does notfound the machine when i try in LAN.

[TonerMunkeh]

Re: MP 3500 not printing

Is access control enabled for the NIB? Do an NCS clear and try again. With the USB connection, do you get the Windows double-bong to confirm the PC is seeing it?

[zsoltee0001]

Re: MP 3500 not printing

Is access control enabled for the NIB? Do an NCS clear and try again. With the USB connection, do you get the Windows double-bong to confirm the PC is seeing it?

Hi
5-985-1, -2 is 1 (enabled)
What is the meaning of NCS?
I Made an all memory clear (download the nvram to the sd card, and upload it)
no printing

[TonerMunkeh]

Re: MP 3500 not printing

It's in the same part of SP modes, 5801-011 I think. If you re-loaded the NVram those settings would have come back with it.

[rthonpm]

Re: MP 3500 not printing

Take everything back an extra step: do you get any lights on the NIC?

[zsoltee0001]

It's in the same part of SP modes, 5801-011 I think. If you re-loaded the NVram those settings would have come back with it.

I understand it. Thanks.
I try the machine before uploading nvram

[zsoltee0001]

Re: MP 3500 not printing

Take everything back an extra step: do you get any lights on the NIC?

Hi
I dont know, there is a led(red) wich blinking on the controller board.
The all function is works on the LCD panel.

[Iowatech]

Re: MP 3500 not printing

Hi

I have a problem with aficio MP 3500 (B/W)
Not print LAN / USB
- Network acces is OK
- PING is ok-
- Web Image Monitor is OK
- 1.03 firmware is updating (print)
- Scanner function is ok.
- Copier function OK
- Device setting SP 5-985-1, -2 1-1 (enabled)
- HDD formatting /all is OK.
Laptop connection with USB there si not reaction (tadam)

Have got idea anybody?

If the machine won't print from both USB and LAN, and access control is not active, there's a pretty good chance that the controller is bad. Has there been an energetic storm or construction or something else there recently that disturbed the local power utilities power lines? Or something that interfered with the output from the outlet the machine is plugged into? That could have caused a power surge that damaged the controller. And the power surge could have come through the LAN and USB connections just as well as from the power cord, too.
Hopefully someone else can come up with an easier fix for you and you can consider my suggestion of a bad controller as the last resort course of action.

[zsoltee0001]

Re: MP 3500 not printing

If the machine won't print from both USB and LAN, and access control is not active, there's a pretty good chance that the controller is bad. Has there been an energetic storm or construction or something else there recently that disturbed the local power utilities power lines? Or something that interfered with the output from the outlet the machine is plugged into? That could have caused a power surge that damaged the controller. And the power surge could have come through the LAN and USB connections just as well as from the power cord, too.
Hopefully someone else can come up with an easier fix for you and you can consider my suggestion of a bad controller as the last resort course of action.

I have met other machine which demaged the NIB by electrical storm (demaged the all LAN device in this office)
The problem is obvious, the Lan did not see the machine, the controller is changed.

The lan connection is good, in this case.
I shold like to change this controller, but there is no have this type of machine in this regio.

[Iowatech]

Re: MP 3500 not printing

I have met other machine which demaged the NIB by electrical storm (demaged the all LAN device in this office)
The problem is obvious, the Lan did not see the machine, the controller is changed.

The lan connection is good, in this case.
I shold like to change this controller, but there is no have this type of machine in this regio.

If the LAN and USB connections are good for everything but printing, the problem is the board that the LAN and USB connect to, which is failing to convert the data from your computer into information that can be printed, which is the controller. What else could it be? There would be other problems with the machine if anything else was faulty after all.
As for getting a controller, check with the place you got the machine from, or if that doesn't work, check out the "For sale, trade or wanted" part of Copytechnet to see if someone here has one of them you can get.