"updating @remote certificate"

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  • Jomama46
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900

    #1

    "updating @remote certificate"

    I have a C2050 that is flashing this message. Anybody know the source and how to turn it off? It is not using @Remote.
    sigpic
    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+
  • TonerMunkeh
    Professional Moron

    2,500+ Posts
    • Apr 2008
    • 3865

    #2
    Re: "updating @remote certificate"

    I think.... SP5-816-209 clears the @remote settings to default. After a reboot the message shouldn't show again. It has, at some point, had @remote on it, whether it be from a Basil box or via the Cumin side.
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

    Comment

    • Jomama46
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Apr 2008
      • 2900

      #3
      Re: "updating @remote certificate"

      Thanks
      sigpic
      You never realize how cheap a professional is until after you let an amateur do it.
      A+; Network +; PDI+

      Comment

      • sandmanmac
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Feb 2009
        • 3963

        #4
        Re: "updating @remote certificate"

        I've not tried the the SP TonerMunkeh provided, but when I've run into this, I've set SP 5816-001 to "0" (Remote service Off) and then reboot machine

        Comment

        • Jomama46
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Apr 2008
          • 2900

          #5
          Re: "updating @remote certificate"

          Thanks
          sigpic
          You never realize how cheap a professional is until after you let an amateur do it.
          A+; Network +; PDI+

          Comment

          • SargeNZ
            Trusted Tech

            250+ Posts
            • May 2012
            • 263

            #6
            Re: "updating @remote certificate"

            Originally posted by Jomama46
            I have a C2050 that is flashing this message. Anybody know the source and how to turn it off? It is not using @Remote.

            Are you sure it is still not registered under an old client? I have never seen this message on a machine that was not connected (or still trying to connect) to the @remote server.

            It is a known issue currently with @remote, To clear the message and get @remote working again we have been doing 5816-209, then 5-870-3 (common keyinfo initialise), and then 5-870-1 (common key info execute)

            The machine then needs to be re-registered under a new @remote number (after removing the device off the @remote servlet).

            Comment

            • Jomama46
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Apr 2008
              • 2900

              #7
              Re: "updating @remote certificate"

              This is a used machine that was purchased and refurbed.
              sigpic
              You never realize how cheap a professional is until after you let an amateur do it.
              A+; Network +; PDI+

              Comment

              • pocket aces
                Ricoh Technician

                50+ Posts
                • Nov 2008
                • 72

                #8
                Re: "updating @remote certificate"

                I have a few of these doing this now .I will post if I find something

                Comment

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