sd authentification failed

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  • margic brian
    Technician
    • Jul 2012
    • 97

    #1

    sd authentification failed

    hello guys
    am working on an mp 3350 and i cant print or scan due to a message reading sd authentification failed any solutions
  • TonerMunkeh
    Professional Moron

    2,500+ Posts
    • Apr 2008
    • 3865

    #2
    Re: sd authentification failed

    Are you using a new print scan type 3350 SD card?
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

    Comment

    • logrady2331
      Trusted Tech

      250+ Posts
      • Feb 2011
      • 301

      #3
      Re: sd authentification failed

      The last time I had this fault it ended up being the controller itself. I tried the SD card in a known good machine and the card worked fine. I replaced ther controller and it got rid of the problem.

      Comment

      • Jomama46
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Apr 2008
        • 2900

        #4
        Re: sd authentification failed

        Originally posted by TonerMunkeh
        Are you using a new print scan type 3350 SD card?
        Cause if you aren't the used card may have a VM program on it which will be tied to the former copier, put it back in the original machine a uninstall the VM. And "MOVE" the program off of the SD card.
        sigpic
        You never realize how cheap a professional is until after you let an amateur do it.
        A+; Network +; PDI+

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        • margic brian
          Technician
          • Jul 2012
          • 97

          #5
          Re: sd authentification failed

          Originally posted by TonerMunkeh
          Are you using a new print scan type 3350 SD card?
          yes am using a new sd card

          Comment

          • sandmanmac
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Feb 2009
            • 3981

            #6
            Re: sd authentification failed

            Originally posted by margic brian
            yes am using a new sd card

            Based on history...I highly doubt that.
            "New to you" maybe.
            New? Original? not an attempted copy?
            Anyway, if it's an SP model, then print / scan is embedded.Is it? Are you sure you need the SD Card?
            Feel free to provide more than a few words in your reply, like describing what you have done?

            Comment

            • margic brian
              Technician
              • Jul 2012
              • 97

              #7
              Re: sd authentification failed

              Originally posted by sandmanmac
              Based on history...I highly doubt that.
              "New to you" maybe.
              New? Original? not an attempted copy?
              Anyway, if it's an SP model, then print / scan is embedded.Is it? Are you sure you need the SD Card?
              Feel free to provide more than a few words in your reply, like describing what you have done?
              i got the machine from a client with the above message so i tried getting a new sd card and putting it in the copier and it failed so someone advised me to update firmware but am waiting for your solutions becouse i just dont have a clue for this problem

              Comment

              • skynetto
                Trusted Tech

                250+ Posts
                • Sep 2012
                • 257

                #8
                Re: sd authentification failed

                You need the original SD card not a blank one. And no, its not copyable. You need to buy one from your favourite pusher.

                Comment

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