Papercut and blank LCD screens

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  • Smee
    Trusted Tech

    100+ Posts
    • Aug 2009
    • 178

    #1

    Papercut and blank LCD screens

    We have an MPC2800 with Papercut installed. Latest firmware and java updated, but every now and then the screen goes blank and the only way to turn it on is by powering the machine off then back on.

    Its something to do with this model and papercut as we have now put in a second MPC2800 with the same problem. Ive never seen it happen as the people using it turn it off then back on before I get there as they need to use it but I assume its something to do with it coming out of sleep mode.

    The other machine we turned AOF off but had no fix.

    So apart from AOF, firmware and java upgrades, or removing papercut....anyone have any other fixes?
  • Klaus Joergensen
    Junior Member
    • Mar 2013
    • 5

    #2
    Re: Papercut and blank LCD screens

    Hello Smee,
    are there SC-Calls in the SMC-List SP 7403 or SP 5990/Logging Data?

    Klaus

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