Ricoh 2238C - No Printer or Scanning Functions (Fax and Copy OK)

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  • the tenor man
    Technician
    • Oct 2007
    • 24
    #1

    Ricoh 2238C - No Printer or Scanning Functions (Fax and Copy OK)

    Hello all....

    I need some help. I have a Ricoh 2238C and the printer and scanner lights no longer work on the machine.

    I have exchanged a working Printer/Scanner SD card from another machine...no difference...switched out the memory...no difference.

    The Printer and scanner no longer show up in the service mode. I can handshake with the machine using SmartDevice, but the Printer/Scanner do not show up in "Status". The memory shows as 768MB.....

    It was printing and scanning fine just yesterday....Yikes!

    Any thoughts would be appreciated

    The Tenor Man
    Tags: memory, printer, printing, ricoh, scan, scanner, scanning, service, shows, work
    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865
      #2
      Re: Ricoh 2238C - No Printer or Scanning Functions (Fax and Copy OK)

      Could be the HDD has packed up. Are you still getting document server functions and is interface settings showing up in user tools? You could try swapping the controller board out of the other machine to eliminate that.

      You could also download the printer and scanner firmware onto an SD card, run a firmware update as you normally would and see whether the option appears for updating it.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

        Comment

        • the tenor man
          Technician
          • Oct 2007
          • 24
          #3
          Re: Ricoh 2238C - No Printer or Scanning Functions (Fax and Copy OK)

          Thanks for the reply...

          I found that there was a connector that was not properly seated on the board...how stupid of me not to double-check all of the connections...

          All is well again (so far)...

          Thanks,

          The Tenor Man

            Comment

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