DSc445 SC385

[Jomama46]

I can not get rid of this code. It points to a potential error. I cleaned the ID sensors and the result is 00 00 18. Again pointing to a potential sensor error. I called Ricoh and all they would tell me that I should follow the procedure in bulletin #32.
So can someone send me this bulletin and/or advise me of the possibilities

[iMind]

I can not get rid of this code. It points to a potential error. I cleaned the ID sensors and the result is 00 00 18. Again pointing to a potential sensor error. I called Ricoh and all they would tell me that I should follow the procedure in bulletin #32.
So can someone send me this bulletin and/or advise me of the possibilities

On tessa now can´t find TB #32 and no related SC385.

[cobiray]

TSB 32 refers to the color adjustment proceedure. PM me your email and I can send it to you.

[Cipher]

I cleaned the ID sensors and the result is 00 00 18.

Check the values of SP3107 002 / 004 / 006.
If any of those values are over 200+ the LED reflective feedback is poor.
According to your process control result the rear ID sensor reading (006) should have a high reading.

This is normally caused by a dirty reflective roller where the LED signal bounces back off.
(That's the roller directly opposite the ID sensors under the transfer belt).
Or the transfer belt has marks/indents that pass in the path of the ID sensors.

[Jomama46]

Thanks for the input. I'll post back when its fixed.

[iMind]

Check the values of SP3107 002 / 004 / 006.
If any of those values are over 200+ the LED reflective feedback is poor.
According to your process control result the rear ID sensor reading (006) should have a high reading.

This is normally caused by a dirty reflective roller where the LED signal bounces back off.
(That's the roller directly opposite the ID sensors under the transfer belt).
Or the transfer belt has marks/indents that pass in the path of the ID sensors.

I Kill you, this is da man. Its a pleasure reading your posts, very informative.
Thanks Darren
Keep on...
stick it to da machine

[Jomama46]

It pisses me off that Ricoh would send me off on a wild goose chase with that "follow the procedure in #32" jazz.
Surely they would have a more informed opinion than that. As was stated, 385 has nothing to do with the color alignment.

[Fearless V K]

Disassemble the transfer belt unit and thoroughly clean ALL metal rollers until they are shiny. Use a soft cloth moistened with water, and carfully wipe the inner surface of the transfer belt to remove any toner film which may have built up. You want the belt to be as transparent as possible. Clean the transfer belt cleaning unit completely, you may want to replace the cleaning blade, and brush as these components get worn out in the middle where the ID patches are developed on the transfer belt. Unless you have a bad ID sensor, or the transfer belt is fairly opaque from wear or damage, this will usually get the machine back to a happy state.

[Jomama46]

Thanks for the input Fearless.
You see these suggestions in this thread are the kind of things Ricoh should have advised me.
F*ng A*s h*les

[cobiray]

I'm not saying the support line is not a good thing, but I have personally and had some other techs given some dubious information. I still think they do more good than harm, but I do take it with a grain of salt. Besides, I've yet to see a tech who never made a mistake or mis diagnosis.

[rthonpm]

The old 'clean the roller' trick has been known forever now, but the big R has never released any kind of bulletin on it. The best way I've found to clean that roller is auto chrome polish. It takes off any kind of grime and leaves a good shiny reflective surface for the sensors.

[verderacer]

The old 'clean the roller' trick has been known forever now, but the big R has never released any kind of bulletin on it. The best way I've found to clean that roller is auto chrome polish. It takes off any kind of grime and leaves a good shiny reflective surface for the sensors.

Have anybody here tried using some scotch brite to clean rollers?