Ricoh MP 7001 light copies/prints

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  • mntech
    Trusted Tech

    Site Contributor
    250+ Posts
    • Aug 2010
    • 250

    #1

    Ricoh MP 7001 light copies/prints

    I can tone it up by force adding toner in SP mode and it looks great for 100 copies then starts to go light again.

    Usually the machine wont ask for toner it it will just stay at grey prints rather then black, even tho I will tone it up and set the TD initial to where its density should be.

    I change drum, blade, and developer. After developer replaced it ran for about 500-1000 before going light again.

    Any ideas?

    I'm thinking it might be because of the aftermarket toner or TD sensor? It seems to consume more toner then it replenishes, but never reaches a toner end condition.

    I can't remember if I've tried setting toner detection to pixel count or if I'm thinking of a different machine. But all I know is there is no problems with the mechanical workings of the toner loading system.

    Thanks,

    -MNTECH
  • Venom
    Technical/IT Support

    500+ Posts
    • Nov 2009
    • 765

    #2
    Re: Ricoh MP 7001 light copies/prints

    possibly the toner filter screen on the dev unit has fallen apart and waste toner is now contaminating the developer
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

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    • kannuki2
      Trusted Tech
      250+ Posts
      • Feb 2012
      • 398

      #3
      Re: Ricoh MP 7001 light copies/prints

      Originally posted by Venom
      possibly the toner filter screen on the dev unit has fallen apart and waste toner is now contaminating the developer
      Check the classification on the toner supply assembly for broken mylars

      Comment

      • Tonerbomb
        AutoMajical Resolutionist

        Site Contributor
        2,500+ Posts
        • Feb 2005
        • 2589

        #4
        Re: Ricoh MP 7001 light copies/prints

        Originally posted by mntech
        I can tone it up by force adding toner in SP mode and it looks great for 100 copies then starts to go light again.

        Usually the machine wont ask for toner it it will just stay at grey prints rather then black, even tho I will tone it up and set the TD initial to where its density should be.

        I change drum, blade, and developer. After developer replaced it ran for about 500-1000 before going light again.

        Any ideas?

        I'm thinking it might be because of the aftermarket toner or TD sensor? It seems to consume more toner then it replenishes, but never reaches a toner end condition.
        Really??? aftermarket toner and you have toner supply and image quality problems....... Probably soooo......

        Might have screwed up the toner hopper also....... and pluged the vent tubes..................
        Mystic Crystal Revelations

        Comment

        • ptrflrs
          Glorified Parts Swapper

          100+ Posts
          • Dec 2010
          • 192

          #5
          Re: Ricoh MP 7001 light copies/prints

          Good suggestions above. Well known issue on this series, mine all go light eventually. There is recent firmware regarding light copies. You might have to reset pm counters after updating or replace drum and developer again. Aftermarket toner might still be the culprit, though.
          jesus loves you! (everyone else thinks you're an assh*le)
          street cred: CompTIA A+ & Network+ Certified; Konica Minolta Gold Seal x2,
          Konica Minolta Outward ASSociate, Ricoh, Sharp, Lexmark trained

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          • Iowatech
            Not a service manager

            2,500+ Posts
            • Dec 2009
            • 3930

            #6
            Re: Ricoh MP 7001 light copies/prints

            Kind of sounds like they aren't making enough prints for this machine. If that is what is happening here, the toner addition system isn't running long enough to keep up with toner usage.
            If that's the case, the best thing to do would be to swap that machine out with one that is better suited for their needs. If that can't be done, you might try reducing the value of "toner feed time" in service mode. The machine will never be totally right, but it will work a good deal better.

            Comment

            • mntech
              Trusted Tech

              Site Contributor
              250+ Posts
              • Aug 2010
              • 250

              #7
              Re: Ricoh MP 7001 light copies/prints

              Thanks for all the feedback!

              I'm going to look into the firmware and possibly switching to genuine toner.

              They actually run the machine pretty heavy when they do run it.

              I can't remember the meter, but I think the machine is pretty young.

              And I don't believe anything is wrong with the hopper, filter, tubes, or anything because when I force add 1 time it is instantly better for a good 150 copies.

              It seems more like the td sensor wants a lower concentration of toner to be satisfied, seeing as it goes light but never reaches a toner end or near end.

              I'm going to take a look at it tomorrow to see if I can rule some things out.

              I know aftermarket toner is not recommended, I always run aftermarket in the 1075 - 2060 series machines with out any problems, but I also know that certain ricohs can be picky.

              Thanks again for all the feedback.

              Comment

              • mntech
                Trusted Tech

                Site Contributor
                250+ Posts
                • Aug 2010
                • 250

                #8
                Re: Ricoh MP 7001 light copies/prints

                Originally posted by Tonerbomb
                Really??? aftermarket toner and you have toner supply and image quality problems....... Probably soooo......

                I keep telling my boss that the aftermarket toner will cost us more in the long run.... on service calls, replacement parts, travel, etc.....but unless I can prove the aftermarket toner is the culprit he will continue to use the stuff. I was a factory trained Ricoh tech, and no Ricoh dealer I know would dare use aftermarket, but now working for a smaller company, we have to save money wherever we can.

                Comment

                • totoro
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Apr 2008
                  • 568

                  #9
                  Re: Ricoh MP 7001 light copies/prints

                  I'm going to say that the aftermarket toner is the problem, but just curious as to what your vsp and vsg readings are.
                  Totoro

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                  • Eric1968
                    Service Manager

                    1,000+ Posts
                    • Jan 2009
                    • 2458

                    #10
                    Re: Ricoh MP 7001 light copies/prints

                    Originally posted by mntech
                    I keep telling my boss that the aftermarket toner will cost us more in the long run.... on service calls, replacement parts, travel, etc.....but unless I can prove the aftermarket toner is the culprit he will continue to use the stuff. I was a factory trained Ricoh tech, and no Ricoh dealer I know would dare use aftermarket, but now working for a smaller company, we have to save money wherever we can.
                    Your boss should know that when you have to drive for an hour to a customer a few times for copy quality problems, the benefit of selling after market toner is gone. Customers also are not happy when you have to visit them 3 times a week.

                    Comment

                    • Codex
                      Senior Tech

                      500+ Posts
                      • May 2008
                      • 704

                      #11
                      Re: Ricoh MP 7001 light copies/prints

                      picked up this old thread, because i have exact the same problem with our machines (Aficio 1060 to MP 8000), We use only original Ricoh TYPE 9002 Toner, and i'm sure this is the problem....we got a kind of unofficial"confirmation" that something is wrong with this toner, but nothing sure, they make tests on some machines since two or three months......in our machines the problem is the same, with a new developer the machine runs for 10 or 15k copies , than starts to make light or grey copies and at that point everything we did (Firmware, PCU, various regulations, PM Parts), dont resolve nothing or resolve it only for a week or so......This is just for information, i asked here on the forum but it seems that this is an european problem (i know for sure that others have the same problem , Germany, GB, France.....)
                      I repeat, this is only for information
                      Memento Audere Semper

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                      • mntech
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Aug 2010
                        • 250

                        #12
                        Re: Ricoh MP 7001 light copies/prints

                        I never did solve the problem.

                        We switched to oem toner and redid developer, but the machine would still go light after around 500 copies, tried tweaking a lot of toner settings to get it to load more as it was being consumed, but never fixed the issue. My next step was going to be to replace the whole dev unit, but we ended up replacing the machine.

                        -MNTECH

                        Comment

                        • logrady2331
                          Trusted Tech

                          250+ Posts
                          • Feb 2011
                          • 301

                          #13
                          Re: Ricoh MP 7001 light copies/prints

                          There is a tech bulletin about this very problem. Don't know how to attach a file here, but bulletin is "D131,D132,D133 - 008. Dated 6-2-14. ALWAYS run OEM toner ONLY in this machine. Make sure firmware is at recommended levels and go through the tech bulletin and you should make some headway. Under usage on these boxes will give you fits. These things are BEASTS and are made to run hard. I havehad a couple that were underused. The bulletin covers that scenario. ALL mine if the field (about 150 of this series) never undertone anymore. Good luck and let us know what fixes it.

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                          • Zaxxon
                            Senior Tech

                            500+ Posts
                            • Jan 2014
                            • 608

                            #14
                            Re: Ricoh MP 7001 light copies/prints

                            Originally posted by logrady2331
                            There is a tech bulletin about this very problem. Don't know how to attach a file here, but bulletin is "D131,D132,D133 - 008. Dated 6-2-14. ALWAYS run OEM toner ONLY in this machine. Make sure firmware is at recommended levels and go through the tech bulletin and you should make some headway. Under usage on these boxes will give you fits. These things are BEASTS and are made to run hard. I havehad a couple that were underused. The bulletin covers that scenario. ALL mine if the field (about 150 of this series) never undertone anymore. Good luck and let us know what fixes it.
                            Could you provide the bulletin ind another way, by mail? Then I could attach it for other to se and learn.
                            Please start you post with brand, model, problem.

                            Comment

                            • imihm
                              Technician

                              50+ Posts
                              • Feb 2014
                              • 77

                              #15
                              Re: Ricoh MP 7001 light copies/prints

                              Originally posted by mntech
                              I can tone it up by force adding toner in SP mode and it looks great for 100 copies then starts to go light again.

                              Usually the machine wont ask for toner it it will just stay at grey prints rather then black, even tho I will tone it up and set the TD initial to where its density should be.

                              I change drum, blade, and developer. After developer replaced it ran for about 500-1000 before going light again.

                              Any ideas?

                              I'm thinking it might be because of the aftermarket toner or TD sensor? It seems to consume more toner then it replenishes, but never reaches a toner end condition.

                              I can't remember if I've tried setting toner detection to pixel count or if I'm thinking of a different machine. But all I know is there is no problems with the mechanical workings of the toner loading system.

                              Thanks,

                              -MNTECH


                              Hi there...

                              I wonder whether there is an ID senor in this machine ...if so replace ...

                              Thanks

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