Ricoh MP C3300 Incoming faxes Jam

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  • akewldewd
    Technician

    50+ Posts
    • Dec 2012
    • 83

    #1

    Ricoh MP C3300 Incoming faxes Jam

    This machine is jamming when receiving incoming faxes. To clear the jam you have to open right side door and it only jams when it receives a fax.

    it doesn't jam when printing or copying.

    Also it isn't printing tx fax reciepts at the time the fax is sent. However if you shut the machine off and turn it on... all the indievidual tx fax receipts will print all at once. (not a sent report)

    on a possibly related note when printing sometimes the data light flashes and nothing ever prints. turn machine off then on and it prints the document.

    There may very well be more than one issue here but could be some could be related to another.

    Suggestions Please?
  • Jomama46
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900

    #2
    Re: Ricoh MP C3300 Incoming faxes Jam

    In System>output tray>fax, redirect the faxes to another tray and see if they still jam. If not examine the port that is jamming, If it is the 1 bin tray, the solenoid link in there can break,. if it is the internal tray, examine the bridge unit. Also the exit unit on the top of the duplex has a gate that goes jams.
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    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838

      #3
      Re: Ricoh MP C3300 Incoming faxes Jam

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


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      Paul@justmanuals.com

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