Ricoh MP C4501 PCL error

[Hitsuchan]

Hello.

I am having some problems with my Ricoh MP C4501 this is the situation;

When people are printing it prints and extra page with this on it "PCL XL Error Warning: IllegalMediaSource"

I've been around on different forums looking for soloutions and I have yet to find anything that is helpfull.

We got 2 of these printers, and I have checked serveral times that the setting is EXACTLY the same, but only one of em gives the error.

I've also tried chaning to PCL5 as a lot of people suggest since I am using PCL6 at the moment, however chaning the driver results in a lot of other problems with it not printing from correct tray.

I've also tried not using the PCL driver, same result, I have tried almost ANYTHING i could think of, so if anyone has some things to try out, feel free to post.

Things I've tried:
Changing driver to PCL5
Checked Accessories setting is the same.
Uninstalled printer and tried multiple drivers


EDIT:

I've fixed the problem, what was required was a shutdown and taking the power from the printer for 15 seconds.... hope this helps some people in the future

[mikadonovan]

Re: Ricoh MP C4501 PCL error

Re: PCL XL error warning : illegal media source


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10-05-2005 12:33 AM
IllegalMediaSource implies that the print stream contains a request to load paper (media) from a SOURCE (tray) which is not available on the device.

IllegalMediaSize implies that the print stream contains a request to load paper (media) of a SIZE (e.g. Executive) which is not supported by the tray(s) on the device