Ricoh MP C3300 and MP C4000 toners question

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  • akewldewd
    Technician

    50+ Posts
    • Dec 2012
    • 83
    #1

    [Misc] Ricoh MP C3300 and MP C4000 toners question

    We have a new customer with an MPC4000 who is completely out of toner. (not sure but probably a color toner) and we don't have any mpc4000 toners in stock. Someone suggested to take an MPC3300 toner cartridge and dump the toner and then pour it into the MPC4000 toner cartridge.

    Althogh the drums and developer are listed as the same... the toners are not. Their logic is that the developers is the same so the toner should work fine.

    Is it safe and/or ok to do this to get them up and running or should we wait until we have the right toner?
    Tags: cartridge, color, customer, developer, drums, mpc, ricoh, toner, wait, work
    • ptrflrs
      Glorified Parts Swapper

      100+ Posts
      • Dec 2010
      • 192
      #2
      Re: Ricoh MP C3300 and MP C4000 toners question

      have never tried it but might be just the shape of the bottle if u r sure they both use the same part number for the developer. worst thing is you could mess up the dev unit and would have to vacuum out all the pipes and hopper before replacing it with the correct toner. let us know if it works.
      jesus loves you! (everyone else thinks you're an assh*le)
      street cred: CompTIA A+ & Network+ Certified; Konica Minolta Gold Seal x2,
      Konica Minolta Outward ASSociate, Ricoh, Sharp, Lexmark trained

        Comment

        • rsyarcia
          Hair Straightener Tech

          500+ Posts
          • Feb 2008
          • 711
          #3
          Re: Ricoh MP C3300 and MP C4000 toners question

          you can refill the toner from mpc3300 to mpc4000 and vice versa. They only have different bottle.
          Nobody is perfect..

            Comment

            • Eric1968
              Service Manager

              1,000+ Posts
              • Jan 2009
              • 2458
              #4
              Re: Ricoh MP C3300 and MP C4000 toners question

              It's the client's responsibility to order toner. The machine first gives a message "Toner almost empty". At that moment there's enough time to order a new toner. You can try to fill the empty toner, but it's just giving a mess... Just deliver the right toner and teach the customer to order toner when the display says "Toner almost empty".

                Comment

                • sandmanmac
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Feb 2009
                  • 3964
                  #5
                  Re: Ricoh MP C3300 and MP C4000 toners question

                  Originally posted by Eric1968
                  It's the client's responsibility to order toner. The machine first gives a message "Toner almost empty". At that moment there's enough time to order a new toner. You can try to fill the empty toner, but it's just giving a mess... Just deliver the right toner and teach the customer to order toner when the display says "Toner almost empty".
                  Agreed! What a messy, labour intensive waste of time - Especially with a so-called "new customer".
                  As the saying goes, "An emergency on your part DOES NOT create an emergency on mine"

                    Comment

                    • akewldewd
                      Technician

                      50+ Posts
                      • Dec 2012
                      • 83
                      #6
                      Re: Ricoh MP C3300 and MP C4000 toners question

                      Turned out they weren't out of toner. So we didn't have to try this. I am sure it would have worked.

                        Comment

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