Pro 1357 ex keeps shutting down

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  • Ben Mbah
    Junior Member
    • Dec 2011
    • 6
    #1

    [Misc] Pro 1357 ex keeps shutting down

    The machine displays the message like "functional problem detected. Restart the machine after the current process". This problem started few months after installation and it is random in nature in terms of frequency of occurence during copy or print run. It may occurs within 20, 50, 100 prints. I have run the latest firmwares update and this problem continues. I will very much appreciate if someone can proffer solution.
    Ben
    Tags: copy, installation, print, prints, pro, solution, update
    • banginbishop
      grumpy old git

      500+ Posts
      • Oct 2007
      • 894
      #2
      Re: Pro 1357 ex keeps shutting down

      you say you have installed the latest firmware but you haven't printed off an smc to look at the error code that's giving the problem
      Incontinentia Buttocks

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37047
          #3
          Re: Pro 1357 ex keeps shutting down

          How many copies are on the developer, drum cleaning unit, and charge coronas. Check the log data to see if you are getting SC 990 at the same time as the restart, it is past time for a 500K PM.

            Comment

            • jonhiker
              Senior Tech

              500+ Posts
              • Apr 2010
              • 661
              #4
              Re: Pro 1357 ex keeps shutting down

              Originally posted by banginbishop
              you say you have installed the latest firmware but you haven't printed off an smc to look at the error code that's giving the problem
              good reply and the place to start

                Comment

                • Eris
                  Junior Member
                  • Jan 2019
                  • 1
                  #5
                  Re: Pro 1357 ex keeps shutting down

                  Who can help me with big problem , my ricoh pro 1357ex shuting down (light on touch panel)like beep when i put the fusing unit.
                  i have change the fusing unit , iOB(BICU) ,hight tension, controller and nothing !!!!

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 37047
                      #6
                      Re: Pro 1357 ex keeps shutting down

                      Originally posted by Eris
                      Who can help me with big problem , my ricoh pro 1357ex shuting down (light on touch panel)like beep when i put the fusing unit.
                      i have change the fusing unit , iOB(BICU) ,hight tension, controller and nothing !!!!
                      This thread is 8 years old, dead and buried. Start a new one grave robber.

                        Comment

                        • Eris lleshi
                          Junior Member
                          • Mar 2018
                          • 4
                          #7
                          Re: Pro 1357 ex keeps shutting down

                          Originally posted by slimslob
                          This thread is 8 years old, dead and buried. Start a new one grave robber.
                          This may be old problem but i still have it on ricoh pro 1357ex and i need to fix that,if anyone help me ?thank you.

                            Comment

                            • slimslob
                              Retired

                              Site Contributor
                              25,000+ Posts
                              • May 2013
                              • 37047
                              #8
                              Re: Pro 1357 ex keeps shutting down

                              Originally posted by Eris lleshi
                              This may be old problem but i still have it on ricoh pro 1357ex and i need to fix that,if anyone help me ?thank you.
                              Then like I said, start a new thread.

                                Comment

                                • Phil B.
                                  Field Supervisor

                                  10,000+ Posts
                                  • Jul 2016
                                  • 22798
                                  #9
                                  Re: Pro 1357 ex keeps shutting down

                                  Originally posted by slimslob
                                  Then like I said, start a new thread.
                                  +1 8 years the thread is dead

                                  Sent from my SM-G960U using Tapatalk

                                    Comment

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