touch screen light is very low it is almost dark

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  • aaahmmm
    Trusted Tech
    • Aug 2009
    • 103

    #1

    touch screen light is very low it is almost dark

    HI , the touch screen light is very low it is almost dark , you need to focus to see the icons , but it is fully function , please advice the machine is mp7500

  • Iowatech
    Not a service manager

    2,500+ Posts
    • Dec 2009
    • 3930

    #2
    Re: touch screen light is very low it is almost dark

    There is probably a knob on the very left hand side of the control panel. If it is there, turn it clockwise and see what happens.

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    • aaahmmm
      Trusted Tech
      • Aug 2009
      • 103

      #3
      Re: touch screen light is very low it is almost dark

      I open the knob to the max to let me see the little I can

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      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 36745

        #4
        Re: touch screen light is very low it is almost dark

        Either the back light panel for the display panel, the power supply for the back light, or both have gone bad. Determine which and order replacement. You can measure the voltage going to the backlight. It should be 120 VAC to 150 VAC. Be careful when checking the voltage as you can get quite a shock if you touch both leads.

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        • bat
          Trusted Tech

          100+ Posts
          • Sep 2008
          • 138

          #5
          Re: touch screen light is very low it is almost dark

          I have seen this on MP7500, backlight lamp is probability faulty...unfortunately you have to replace entire display assy.

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          • Jomama46
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Apr 2008
            • 2900

            #6
            Re: touch screen light is very low it is almost dark

            Originally posted by bat
            I have seen this on MP7500, backlight lamp is probability faulty...unfortunately you have to replace entire display assy.
            I'm not sure you have to replace the entire display altho that is the quick and easy solution.
            Replace B247 1461 PCB:LCDC:NA which contains the inverter
            Replace the LCD screen - PN B238 1485, most likely
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            • bat
              Trusted Tech

              100+ Posts
              • Sep 2008
              • 138

              #7
              Re: touch screen light is very low it is almost dark

              [QUOTE=Jomama46;377372]I'm not sure you have to replace the entire display altho that is the quick and easy solution.
              Replace B247 1461 PCB:LCDC:NA which contains the inverter
              Replace the LCD screen - PN B238 1485, most likely
              [/Q


              I stand corrected, I meant PN B238 1485.....

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