I have a Ricoh Aficio MP3500 that has a touch screen issue.
Just after coming out of the energy save mode the buttons on the left side of the touch screen do not work properly.(this can last for many minutes according to customer)
If you touch the button to darken the exposures the icons in the middle of the touch screen will darken like you touch them.
The touch panel will eventually start working properly.
The calibration is right on the machine, I ran the touch panel test operation with no issues and ran a calibration just to cover all bases.
Any ideas on why this happens and seems to correct itself?
Thank You
Just after coming out of the energy save mode the buttons on the left side of the touch screen do not work properly.(this can last for many minutes according to customer)
If you touch the button to darken the exposures the icons in the middle of the touch screen will darken like you touch them.
The touch panel will eventually start working properly.
The calibration is right on the machine, I ran the touch panel test operation with no issues and ran a calibration just to cover all bases.
Any ideas on why this happens and seems to correct itself?
Thank You
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