Connection error

[copimen]

Hi all

Can anyone please help me, I got mp171 when I login into web image monitor it give me "RC GATE CONNECTION ERROR" I changed a controller board but still no luck...

[copimen]

Re: Connection error

I did sp5801 and it sorted now thanks HDSB for giving me idea that it can be the settings,

[Llama God]

Re: Connection error

The answer was to do SP5816-209, that clears the @Remote settings.

SP5801 is a full engine clear, largely performed as a very last resort. Good luck with that in the future.

[sandmanmac]

Re: Connection error

The answer was to do SP5816-209, that clears the @Remote settings.

SP5801 is a full engine clear, largely performed as a very last resort. Good luck with that in the future.

Agreed! Not a big deal on an MP171. But he's lucky it wasn't a colour machine that he performed that trick on.

[hmack79]

Re: Connection error

Agreed! Not a big deal on an MP171. But he's lucky it wasn't a colour machine that he performed that trick on.

Go into Service Mode- Option 5.
Find Supply Call Alarm.
0 out Paper, staples, maint. kit, toner etc but make sure to enter # after 0.
Restart device.

This clears the gate connection error and it also clears "Supply call failed" error messages.

[Llama God]

Re: Connection error

Go into Service Mode- Option 5.
Find Supply Call Alarm.
0 out Paper, staples, maint. kit, toner etc but make sure to enter # after 0.
Restart device.

This clears the gate connection error and it also clears "Supply call failed" error messages.

Or if you look at my previous post...