4018D Setting Up Print from USB

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  • Solotime
    Trusted Tech

    100+ Posts
    • Feb 2009
    • 223
    #1

    4018D Setting Up Print from USB

    Trying to get a 4018D printing for a customer. They have the ethernet and USB card in the machine but it does not seem to see the machine from the usb port. Does the USB option need to be "turned on" from service mode? Is there anything else that normally needs to be done to print via USB cable on this machine?
    Thanks
    Tags: customer, mode, option, port, print, printing, service, set, setting
    • mikadonovan
      Senior Tech

      Site Contributor
      2,500+ Posts
      • May 2008
      • 2931
      #2
      Re: 4018D Setting Up Print from USB

      Originally posted by Solotime
      Trying to get a 4018D printing for a customer. They have the ethernet and USB card in the machine but it does not seem to see the machine from the usb port. Does the USB option need to be "turned on" from service mode? Is there anything else that normally needs to be done to print via USB cable on this machine?
      Thanks
      No, the usb card is plug and play. Data rates may be adjusted in SP 5844. Maximum usb cable length is 5 meters. Make sure SP 5907(plug and play) is registered.
      NEVER ASSUME ANYTHING

        Comment

        • blee
          Technician

          Site Contributor
          50+ Posts
          • Jan 2009
          • 50
          #3
          Re: 4018D Setting Up Print from USB

          I don't think this model has the nic/usb enable SP but you could check. It would be SP 5-985-002 for USB setting. Make sure it is a 1.

            Comment

            • sandmanmac
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Feb 2009
              • 3963
              #4
              If the usb is not functional, I'm just curious why you don't connect it to the NIC if that's working?

                Comment

                • Solotime
                  Trusted Tech

                  100+ Posts
                  • Feb 2009
                  • 223
                  #5
                  Re: 4018D Setting Up Print from USB

                  I got it printing. Had to install "usb printing support" on their PC. Now they called back and want it to scan too!
                  Can this thing scan via USB? If not then we will have to use Ethernet and scan to email. Which is an issue with them as there network is locked down tighter than anything I have seen as we had issues with other machines on their network. Hopefully we can scan using USB tho?
                  Thanks

                    Comment

                    • Llama God
                      Service Manager

                      1,000+ Posts
                      • Mar 2009
                      • 1353
                      #6
                      Re: 4018D Setting Up Print from USB

                      Originally posted by Solotime
                      I got it printing. Had to install "usb printing support" on their PC. Now they called back and want it to scan too!
                      Can this thing scan via USB? If not then we will have to use Ethernet and scan to email. Which is an issue with them as there network is locked down tighter than anything I have seen as we had issues with other machines on their network. Hopefully we can scan using USB tho?
                      Thanks
                      In short, no.

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