Aficio 2016 & Network TWAIN scanning-->SC120

[justfix]

Are you sure you are using the correct twain driver? (maybe a strange question, but not unimportant).

Before you update the firmware on the Ricoh, you will need a flash card (also software to put it on the flashcard), and (rarara) the firmware.
The procedure isn't that simple, and i will advise you if you're not familiair with these machines, to leave it to a Ricoh tech.....

The Network twain driver ver.3.81a for XP, it's from Ricoh Support Europe homepage.

And yes, i'm same opinion with you, if i surely don't know what to do, i leave it, even it looks very simalar as updates i have been done.

Anyway, somehow i resolve this, soon or later!
Okey, maby it's time to close this case.

Thanks for you help!

[iMind]

The Network twain driver ver.3.81a for XP, it's from Ricoh Support Europe homepage.

And yes, i'm same opinion with you, if i surely don't know what to do, i leave it, even it looks very simalar as updates i have been done.

Anyway, somehow i resolve this, soon or later!
Okey, maby it's time to close this case.

Thanks for you help!

[Jomama46]

Close it if you must, but we would all be interested in the resolution if you ever get it. This is a strange problem

[justfix]

Close it if you must, but we would all be interested in the resolution if you ever get it. This is a strange problem

Absolutely i let you know!

[cobiray]

You might try scanning at a different resolution (dpi). If you are scanning at a low (100 or 200 dpi) the scanner moves faster then when copying from the glass. If the motor is going bad and doesn't move fast enough at the lower resolution (higher scanner speed) it may throw the home position code. Try changing the resolution higher and then test the glass scanning. I would also reseat the connections for the scan motor and home position sensor if you haven't already done so.

You might want to check the motor for proper tension also, as the proper tension may be more critical faster scanner speed.

[Froota]

You might try scanning at a different resolution (dpi). If you are scanning at a low (100 or 200 dpi) the scanner moves faster then when copying from the glass.

This was also my last thought about this problem. But is there a possibility to change the scansettings while scanning with twain drivers, or does it use the settings from the machine? (probably machine)

one other thing....a aficio 2016 can scan to mail. It's not realy a solution to your problem, but it is much easier to scan through mail in comparison with a twain driver, and you can use the document feeder in stead of the glass plate. (just informative )

succes,
Froota

[iMind]

This was also my last thought about this problem. But is there a possibility to change the scansettings while scanning with twain drivers, or does it use the settings from the machine? (probably machine)

one other thing....a aficio 2016 can scan to mail. It's not realy a solution to your problem, but it is much easier to scan through mail in comparison with a twain driver, and you can use the document feeder in stead of the glass plate. (just informative )

succes,
Froota

But you realy need twain when using OCR for ex: Omnipage and you will need the platen glass if your scanning books, so thats not a solution, just my two cents.

[justfix]

Okey, i'm glad you didn't take me serious when i said something about closing this case. Maby it's the ''hevy'' weekend that makes me said that.

Today i do little bit of practice with another Ricoh. We have quite new Aficio MP C3000 in our office. I install it's own twain driver and test it as a twain scanner in our own network. It works finely, even from platenglass, so i think i handle the methode.

Cobiray, thanks for your hint! I try to make time to go to my customer and test that, maby immediately tomorrow.

Froota, i promise (now i know better) to my customer that they can use Ricoh scanning option as their other scanners, direct from Photoshop.

So let's see...

[iMind]

Enter service mode and try this SP:

4428

Scan Auto-Adjustment

4428-1 Performs the automatic scanner adjustment. Use this SP mode after replacing the white plate.
you can also try puting a paper over the ADF glass and try to scan, just to see if you need to ajust the scanner. if it works then go into service mode and try auto ajustment, if you need the service manual we´ll provide it. a ricoh problem must always have a solution, thats why we´re the best brand and this problem must be resolved.

[Froota]

But you realy need twain when using OCR for ex: Omnipage and you will need the platen glass if your scanning books, so thats not a solution, just my two cents.

You can also use ocr while scanning to mail. You just have a image of a document even with twain scanning. Using a ocr software can convert this without problems. (readiris for example)

And scanning a book from glassplate is even possible with scanning to mail. You have 60 seconds to place the next document, so this should be enough.

greets,
Froota

[iMind]

You can also use ocr while scanning to mail. You just have a image of a document even with twain scanning. Using a ocr software can convert this without problems. (readiris for example)

And scanning a book from glassplate is even possible with scanning to mail. You have 60 seconds to place the next document, so this should be enough.

greets,
Froota

Pieter, did you understand what I said. I know you can scan anything from the platen glass, after scaning just press # to end scanned pages, but the problem is he can´t scan from the glass because of the Sc code, isn´t it true.

[Froota]

Froota, did you understand what I said. I know you can scan anything from the platen glass, after scaning just press # to end scanned pages, but the problem is he can´t scan from the glass because of the Sc code, isn´t it true.

fully agree.....
But sometimes you have to look further than just the problem.
(commercial sense)

greets,
Froota

[justfix]

Okey guys, tuesday i get finaly time to get seriosly this case. With those good advices i get here, i take my laptop and go to do some test. I
change the scanning resolutions higher and lower and finaly, YES, i get it scan sometimes without error! So the speed of scanner have something to do with this problem!
That open my eyes, could this still bee the mechanical problem?

Today i go back, scanner motor with me, change it and YES!, that do the trick! Scanning works great from 100 to 600 dpi!

Now, when problem is resolved, i may say that i didn't see the forest for the trees. I was noobie with this case, but i'm glad, that make me learn something new again!

So guys, thanks to every one who help me here with this case!
Maby someday i could do same to someone!


Still the Junior Member!

[iMind]

Great to hear that, besides our misunderstanding, thanks for the feedback

[Froota]

So guys, thanks to every one who help me here with this case!
Maby someday i could do same to someone!


Still the Junior Member!

well done....nice to hear positive feedback!