Ricoh MPc6501 Printing Very Slowly

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  • Llama God
    Service Manager

    1,000+ Posts
    • Mar 2009
    • 1353
    #1

    Ricoh MPc6501 Printing Very Slowly

    Hi,

    I've got a problem with an MPc6501 printing very slowly.

    The test document was a 45mb (yes, really, 45mb) Publisher document which was spooling to almost 200mb when printed and grinding the printer to a halt. This was printing from Windows 7 x64, using Publisher 2013 and the PCL6 for Universal Print driver, however when I printed it from my Windows 7 x86 laptop using Publisher 2007 and the same driver (but for 32 bit, obviously) direct to IP it spooled to roughly 10mb and printed straight away.

    I then tried printing direct to the copier from the x64 PC but got the same huge file as before. I also tried the PCL5 driver and that did the same thing.

    Oddly, the print whistles through to their MPc4503 which is using the same PCL6 for Universal Print driver.

    Does anyone have any thoughts on this?

    Thanks in advance,

    Chris
    Tags: copier, laptop, mpc6501, pcl5, printing, publisher, ricoh, slow printing, x64
    • Iowatech
      Not a service manager

      2,500+ Posts
      • Dec 2009
      • 3930
      #2
      Re: Ricoh MPc6501 Printing Very Slowly

      Just a guess, but do they have Publisher set up to print in some extremely high resolution or quality setting? That would account for the large amount of spooled data and also be independent of whatever driver or connection you tried.
      Last edited by Iowatech; 09-30-2013, 12:17 AM.

        Comment

        • techsass
          Trusted Tech

          Site Contributor
          100+ Posts
          • Dec 2010
          • 248
          #3
          Re: Ricoh MPc6501 Printing Very Slowly

          I've used Sp5801 -Printer & -NCS in the past to resolve similar issues. I think the NCS is the real culprit as I've used 5801-11 to resolve scan issues that create ridiculously large files.

          I also always set the I/O buffer to 256 (User Tools/ Printer/ Host tab)

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 37068
              #4
              Re: Ricoh MPc6501 Printing Very Slowly

              I remember many years ago I had a church with a Gestetner DSc 224. They were printing their bulletins for Sunday using publisher. It was taking about 435 minutes to spool an 11x17 page. What I finally found was changing the Graphics mode. I cannot remember if it was from vector to raster of the other way around. After changing, it took about one minute for the page to spool. The setting for the 6501 PCL6 driver is in Printing Preferences-Detailed Settings-Print Quality.

                Comment

                • jonezy999
                  just one copy??

                  Site Contributor
                  500+ Posts
                  • Feb 2010
                  • 952
                  #5
                  Re: Ricoh MPc6501 Printing Very Slowly

                  I had a bulletin come through last week regarding MPC6502 with punch unit installed but no stapler causing very slow printing speeds. Engine firmware bug apparently.

                  I doubt this is whats causing your issue but couldn't hurt to put it out there anyway.
                  I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

                    Comment

                    • Llama God
                      Service Manager

                      1,000+ Posts
                      • Mar 2009
                      • 1353
                      #6
                      Re: Ricoh MPc6501 Printing Very Slowly

                      Originally posted by slimslob
                      I remember many years ago I had a church with a Gestetner DSc 224. They were printing their bulletins for Sunday using publisher. It was taking about 435 minutes to spool an 11x17 page. What I finally found was changing the Graphics mode. I cannot remember if it was from vector to raster of the other way around. After changing, it took about one minute for the page to spool. The setting for the 6501 PCL6 driver is in Printing Preferences-Detailed Settings-Print Quality.
                      I had a similar problem many years ago with an AP3800 printing PDFs and did the same thing, printing it as a bitmap image I think.

                      I've passed this to our IT department for now, mostly as I'm snowed under with other problems like 2 x MPc305s dropping off a wireless network. No rest for the wicked, eh?!!

                        Comment

                        • qbert69
                          Service Manager

                          1,000+ Posts
                          • Mar 2013
                          • 1152
                          #7
                          Re: Ricoh MPc6501 Printing Very Slowly

                          Look a the specs for the printer and see what the max resolution is. Then look at the program output of the Micro$oft program to see what the output resolution is.

                          Try to match as closely as possible the program output with what the printer can do, otherwise you will do the seesaw of up-sizing and down sizing the resolution, which involves computer and printer cpu processing, wasting time in the process.

                          Also check your graphic file types that are inserted into the document. If there are any graphics that are for FPO (for placement only) to act as graphic placeholders for higher res graphics, sometimes that can take longer to process since they are lower res and have to up-size for output.

                          If possible, try to output the document to a consistent resolution PDF document--sometimes this resolves graphic and font issues. YMMV.


                          Cheers.
                          REACH FOR THE STARS!!!
                          Konica Minolta Planetariums!
                          https://www.konicaminolta.com/planet...gma/index.html

                            Comment

                            • Llama God
                              Service Manager

                              1,000+ Posts
                              • Mar 2009
                              • 1353
                              #8
                              Re: Ricoh MPc6501 Printing Very Slowly

                              It turns out that it may be a setting on the NIC.

                              The 4503 upstairs is set to Auto select (gigabit disable) whereas the MPc6501 with the problem is set to 100mbps full duplex. I changed the 4503 to 100mbps full duplex and it did the same thing. The 6501, of course does not have a gigabit card.

                              All of their switches are gigabit so I'm going to have a further mess about with it tomorrow.

                                Comment

                                • techsass
                                  Trusted Tech

                                  Site Contributor
                                  100+ Posts
                                  • Dec 2010
                                  • 248
                                  #9
                                  Re: Ricoh MPc6501 Printing Very Slowly

                                  Sounds like your IT dept. is in the same union as mine. I wonder if they'll get the credit once you figure it out?

                                    Comment

                                    • slimslob
                                      Retired

                                      Site Contributor
                                      25,000+ Posts
                                      • May 2013
                                      • 37068
                                      #10
                                      Re: Ricoh MPc6501 Printing Very Slowly

                                      Originally posted by Llama God
                                      It turns out that it may be a setting on the NIC.

                                      The 4503 upstairs is set to Auto select (gigabit disable) whereas the MPc6501 with the problem is set to 100mbps full duplex. I changed the 4503 to 100mbps full duplex and it did the same thing. The 6501, of course does not have a gigabit card.

                                      All of their switches are gigabit so I'm going to have a further mess about with it tomorrow.
                                      Have you tried setting the MPC 6501 to Auto select? You know, just to see what happens.

                                        Comment

                                        • Llama God
                                          Service Manager

                                          1,000+ Posts
                                          • Mar 2009
                                          • 1353
                                          #11
                                          Re: Ricoh MPc6501 Printing Very Slowly

                                          Originally posted by slimslob
                                          Have you tried setting the MPC 6501 to Auto select? You know, just to see what happens.
                                          It doesn't have one.

                                            Comment

                                            • Llama God
                                              Service Manager

                                              1,000+ Posts
                                              • Mar 2009
                                              • 1353
                                              #12
                                              Re: Ricoh MPc6501 Printing Very Slowly

                                              Originally posted by slimslob
                                              Have you tried setting the MPC 6501 to Auto select? You know, just to see what happens.
                                              I take my previous comment back, what I should have said was, "It doesn't have one in the web image monitor."

                                              It does on the machine though, and that fixed it.

                                              Ta!

                                                Comment

                                                • slimslob
                                                  Retired

                                                  Site Contributor
                                                  25,000+ Posts
                                                  • May 2013
                                                  • 37068
                                                  #13
                                                  Re: Ricoh MPc6501 Printing Very Slowly

                                                  Originally posted by Llama God
                                                  I take my previous comment back, what I should have said was, "It doesn't have one in the web image monitor."

                                                  It does on the machine though, and that fixed it.

                                                  Ta!
                                                  WIM is great for doing the address book. Most configuration is best done from the front panel. Things like SMTP server and scan to folder can be setup from WIM so that you have a full keyboard for typing but to test connection you have to be at the front panel.

                                                    Comment

                                                    • Llama God
                                                      Service Manager

                                                      1,000+ Posts
                                                      • Mar 2009
                                                      • 1353
                                                      #14
                                                      Re: Ricoh MPc6501 Printing Very Slowly

                                                      Originally posted by slimslob
                                                      WIM is great for doing the address book. Most configuration is best done from the front panel. Things like SMTP server and scan to folder can be setup from WIM so that you have a full keyboard for typing but to test connection you have to be at the front panel.
                                                      Yes, I am aware of that, however it's difficult to get in front of the machine over an RDP session.

                                                        Comment

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