Ricoh Aficio 3245c - Config page shows false low toner with new toner

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  • mkelly1967
    Technician
    • Dec 2012
    • 25

    #1

    Ricoh Aficio 3245c - Config page shows false low toner with new toner

    Hello everyone,

    I have a Ricoh Aficio 3245c that shows low toner on the config page after putting in new toner. Only one bar appears on the page. This is happening with all toners. Sometimes the bars go to full but after an hour os so go back to one bar. I tried replacing the controller and it did not change the toner levels.

    Any help is much appreciated!!

    Thanks!!
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    Re: Ricoh Aficio 3245c - Config page shows false low toner with new toner

    This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from:


    Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


    Paul@justmanuals.com

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    • Eric1968
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2458

      #3
      Re: Ricoh Aficio 3245c - Config page shows false low toner with new toner

      Original toner?

      Comment

      • khaled_abosere3@yahoo.com
        Head technical support

        100+ Posts
        • Mar 2012
        • 169

        #4
        Re: Ricoh Aficio 3245c - Config page shows false low toner with new toner

        Originally posted by Eric1968
        Original toner?
        I faced the same problem with black toner and it was original all I did is shake the battle many times and it worked well

        Comment

        • Eric1968
          Service Manager

          1,000+ Posts
          • Jan 2009
          • 2458

          #5
          Re: Ricoh Aficio 3245c - Config page shows false low toner with new toner

          Originally posted by khaled_abosere3@yahoo.com
          I faced the same problem with black toner and it was original all I did is shake the battle many times and it worked well
          The toner cartridge has a memory chip. The machine writes the total 'on' time of the toner supply clutch to the memory chip. If the values on the memory chip are inconsistent, you can get false readings on the config page.

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