Aficio 2035e with Mac 10.5 print problem

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  • bilyahn
    Service Manager

    1,000+ Posts
    • Dec 2006
    • 1455

    Aficio 2035e with Mac 10.5 print problem

    Have this box setup on network. User upgrades from Mac 10.4 (which worked fine) to Mac 10.5. Tried to setup printer with ethernet cable and wireless (Airport) settings. Have the 10.5 drivers from Ricoh. Does not recognize the machine in appletalk. Can set up for IPP print and box is recognized but no printing occurs. All other Macs on this system are working properly. It appears that appletalk is disabled on the users laptop (didn't think you could do that with a Mac). Has anyone seen something like this before?? Any suggestions would be greatly appreciated!

    Thank you!
  • iMind
    Vacuum Cleaning Expert

    1,000+ Posts
    • Mar 2008
    • 1116

    #2
    Originally posted by bilyahn
    Have this box setup on network. User upgrades from Mac 10.4 (which worked fine) to Mac 10.5. Tried to setup printer with ethernet cable and wireless (Airport) settings. Have the 10.5 drivers from Ricoh. Does not recognize the machine in appletalk. Can set up for IPP print and box is recognized but no printing occurs. All other Macs on this system are working properly. It appears that appletalk is disabled on the users laptop (didn't think you could do that with a Mac). Has anyone seen something like this before?? Any suggestions would be greatly appreciated!

    Thank you!
    login as admin, system preferences\network\unlock the lock with admin password\airport\advanced\appletalk\and just check the box: make appletalk active\ok\apply.
    thats it appletalk is now active.
    hope this helps, it´s basic but its what I can offer
    sigpicWe can all Win, but at the end we all loose. Save the greyhound

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    • bilyahn
      Service Manager

      1,000+ Posts
      • Dec 2006
      • 1455

      #3
      Thank you very much for the information. Will try it the next time I am on site.

      Comment

      • bilyahn
        Service Manager

        1,000+ Posts
        • Dec 2006
        • 1455

        #4
        Thank you again it worked just as you suggested. One question though. It appears that Appletalk was enabled for Airport service (it still would not detect the copier). So I enabled Appletalk for their ethernet connection and the machine popped right up. No problems at all. Is there some reason that it is not working with Airport or is it a network setting within their network? The have an HP color printer that works just fine with the Airport connection.

        Thank you again for the help!

        Comment

        • iMind
          Vacuum Cleaning Expert

          1,000+ Posts
          • Mar 2008
          • 1116

          #5
          Originally posted by bilyahn
          Thank you again it worked just as you suggested. One question though. It appears that Appletalk was enabled for Airport service (it still would not detect the copier). So I enabled Appletalk for their ethernet connection and the machine popped right up. No problems at all. Is there some reason that it is not working with Airport or is it a network setting within their network? The have an HP color printer that works just fine with the Airport connection.

          Thank you again for the help!
          Thanks for the feedback, theres a update 10.5.3 and there are fixes for airport utlity, try updates for now.
          you can also try reseting the wireless router or unplug ac power.
          Last edited by iMind; 05-29-2008, 12:55 PM.
          sigpicWe can all Win, but at the end we all loose. Save the greyhound

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