MP 6001[New job] key is not available during copy job

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  • Mess
    Copier Gawd

    50+ Posts
    • Nov 2007
    • 81
    #1

    MP 6001[New job] key is not available during copy job

    MP 6001[New job] key is not available during copy job
    Tags: 600, 6001, available, copier, copy, hdd, job, key, ricoh, tech
    • ruben
      The New Guy

      1,000+ Posts
      • Oct 2012
      • 1203
      #2
      Re: MP 6001[New job] key is not available during copy job

      So... What have you tried? Cleared copier memory? Checked HDD / memory?

        Comment

        • Mess
          Copier Gawd

          50+ Posts
          • Nov 2007
          • 81
          #3
          Re: MP 6001[New job] key is not available during copy job

          All of the above.Please note. The device has a copy track attached. Ricoh Tech support says that this is normal that the "new Job" key will not appear when a card reader, key counter is installed.However, we have 4 MP 6001 all at this one Client, all configured the same, all with copytrack , All 4 showed the "new Job" key a along. 3 of them still do. This 1 stopped displaying it during copying last week. no service called caused this. we thought the client must have changed a setting, hence all the function resets to check. We have compared the SMC reports, all the same. same firmware level (current as of last week)same configurationtried diff controller, nvram,hard drive, old firmware,

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            • blee
              Technician

              Site Contributor
              50+ Posts
              • Jan 2009
              • 51
              #4
              Re: MP 6001[New job] key is not available during copy job

              Try SP 5113-1 set to 1, SP 5113-2 set to 0. I lost the button on a Pro1357EX and this worked for that model. Don't know if that machine even has same SP modes but you could give it a look

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                • ruben
                  The New Guy

                  1,000+ Posts
                  • Oct 2012
                  • 1203
                  #5
                  Re: MP 6001[New job] key is not available during copy job

                  Originally posted by blee
                  Try SP 5113-1 set to 1, SP 5113-2 set to 0. I lost the button on a Pro1357EX and this worked for that model. Don't know if that machine even has same SP modes but you could give it a look
                  From the MP6001 service manual:

                  5113 Optional Counter Type
                  001 Default Optional Counter Type
                  • Selects the type of counter:
                    • 0: None
                    • 1: Key Card (RK3, 4)
                    • 2: Key Card Down
                    • 3: Pre-paid Card
                    • 4: Coin Lock
                    • 5: MF Key Card
                    • 11: Exp Key Card (Add)
                    • 12: Exp Key Card (Deduct)

                  • Note: Items 1, 2, 3, 5, 5 (sic) are for Japan Only

                  002 External Optional Counter Type
                  • Enables the SDK application. This lets you select a number for the external device for user access control.
                  • Note:"SDK" refers to software on an SD card.
                    • [0 to 3/1]
                    • 0: None
                    • 1: Expansion Device 1
                    • 2: Expansion Device 2
                    • 3: Expansion Device 3

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