Memory Full MPc305spf

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  • MitchD
    Trusted Tech

    100+ Posts
    • Oct 2012
    • 164
    #1

    Memory Full MPc305spf

    Hello, I have a brand new MPc305spf that when the customer runs more that 3 full color originals to make just 1 set of copies they get a memory full message. Printing and scanning are both just fine.I have read the service manual and operators manual front and back and cannot find anything to correct this issue. I did find a setting in input/output to continue to print after memory full, but that didn't solve my issue.
    "Heavy music to the normal ear is nothing but a loud annoyance. Most people think of it as obnoxious, talentless music but to someone who really listens and is really in love with music knows how beautiful and amazing it can be" Tommy Rogers of Between The Buried and Me"
    Tags: brand, brand new, color, copies, memory full, mpc, printing, scan, scanning, service manual
    • SargeNZ
      Trusted Tech

      250+ Posts
      • May 2012
      • 263
      #2
      Re: Memory Full MPc305spf

      I would pull and reseat the RAM cards, and update the firmware first up.

        Comment

        • KenB
          Geek Extraordinaire

          2,500+ Posts
          • Dec 2007
          • 3944
          #3
          Re: Memory Full MPc305spf

          Definitely sounds like a RAM issue. Re seat it and update the firmware, if updates are available, as suggested.

          After that, replace the RAM.
          “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

            Comment

            • MitchD
              Trusted Tech

              100+ Posts
              • Oct 2012
              • 164
              #4
              Re: Memory Full MPc305spf

              Sounds good. I will try that and let you know. Thanks for the responses
              "Heavy music to the normal ear is nothing but a loud annoyance. Most people think of it as obnoxious, talentless music but to someone who really listens and is really in love with music knows how beautiful and amazing it can be" Tommy Rogers of Between The Buried and Me"

                Comment

                • ruben
                  The New Guy

                  1,000+ Posts
                  • Oct 2012
                  • 1203
                  #5
                  Re: Memory Full MPc305spf

                  What is the ready memory usage percentage? Have you installed the HDD option? This model has 1GB of RAM, this is shared between copier, printer and fax, so make sure you clear any stored fax jobs.

                    Comment

                    • nmfaxman
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Feb 2008
                      • 1702
                      #6
                      Re: Memory Full MPc305spf

                      Ran into this on a MPC3501.Check status of HDD from Control panel.Mine had 0% available.Reformatted and all was well.
                      Why do they call it common sense?

                      If it were common, wouldn't everyone have it?

                        Comment

                        • MitchD
                          Trusted Tech

                          100+ Posts
                          • Oct 2012
                          • 164
                          #7
                          Re: Memory Full MPc305spf

                          Originally posted by ruben
                          What is the ready memory usage percentage? Have you installed the HDD option? This model has 1GB of RAM, this is shared between copier, printer and fax, so make sure you clear any stored fax jobs.
                          No HDD installed, they are only using it to copy/print/scan and there were no print or scan jobs in memory.Im going out today and trying to re seat the memory and update firmware just in case
                          "Heavy music to the normal ear is nothing but a loud annoyance. Most people think of it as obnoxious, talentless music but to someone who really listens and is really in love with music knows how beautiful and amazing it can be" Tommy Rogers of Between The Buried and Me"

                            Comment

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