Scan to folder (smb) on os windows 8

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  • cva
    Technician
    • Jul 2012
    • 23

    #1

    Scan to folder (smb) on os windows 8

    Im already setup folder on windows 8 as like windows 7 then check the conection test is result is succeseed. Once scaning document to folder its fail........ Any idea frenzzzzzzzzzzzzzzzzzzz
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2458

    #2
    Re: Scan to folder (smb) on os windows 8

    Model number?
    Some of the older machines need a firmware upgrade to scan to Windows 8/Server 2012. And for some machines there won't be a firmware upgrade. There are a lot of threads about this topic.

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    • cva
      Technician
      • Jul 2012
      • 23

      #3
      Re: Scan to folder (smb) on os windows 8

      Model mpc3500.... Windows xp & 7 is fine but only windows 8 no idea.....,,im already update new firmware and nv ram

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      • Eric1968
        Service Manager

        1,000+ Posts
        • Jan 2009
        • 2458

        #4
        Re: Scan to folder (smb) on os windows 8

        A new NVRAM doesn't solve it. It's only a (network) firmware issue.

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        • cva
          Technician
          • Jul 2012
          • 23

          #5
          Re: Scan to folder (smb) on os windows 8

          im already done firmware upgrade

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          • ruben
            The New Guy

            1,000+ Posts
            • Oct 2012
            • 1203

            #6
            Re: Scan to folder (smb) on os windows 8

            The latest MPC3500 network support firmware was released in August 2010, Windows 8 was released in 2012. So, no, it won't work.

            Comment

            • sandmanmac
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Feb 2009
              • 3973

              #7
              Re: Scan to folder (smb) on os windows 8

              Originally posted by cva
              im already done firmware upgrade

              If Firmware is not an option, then FTP or Scan to email are.
              As previously mentioned, there are dozens of threads about this.

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 37048

                #8
                Re: Scan to folder (smb) on os windows 8

                Originally posted by cva
                im already done firmware upgrade
                If you updated to the last standard firmware release, you used the wrong firmware. The firmware that you need is the Special/Custom Firmware NetworkSupport v520 LRC0451 dated 1/11/13 or NCS_v5.20_LRC0355 dated 2/7/13. Both are found by searching for Special/Custom Firmware.

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