[Jamming] Aficio 3030 J011 jam code.

[jrob416]

Working on an Aficio 3030 that gives intermittent J011 jam. Sometimes there will be nothing in the paper path, at other times there will be one sheet of paper peaking out from tray one. This only occurs when feeding from tray 1. Tray 2 feeds fine. I have swapped feed rollers and DFP unit between trays and swapped in a new roller. I have cleaned all sensors in paper path and this still happens. The clutches appear to turn correctly. What am I missing? Please help. Thank you.

[sandmanmac]

Re: Aficio 3030 J011 jam code.

If everything is working as you say, then I'd lean towards the tray lift assembly main springs

[jrob416]

Re: Aficio 3030 J011 jam code.

If everything is working as you say, then I'd lean towards the tray lift assembly main springs

I had the back off of the machine and the springs were intact. Will they lose their tension after a period of time?

[KapeKopyTek]

Re: Aficio 3030 J011 jam code.

We have found that to be the case too. A needle nose works well to put an extra kink in the spring to increase tension. If it's still jamming, I'd look at the clutch(es).....

[Eric1968]

Re: Aficio 3030 J011 jam code.

Ricoh clutches aren't the best ones. Allthough they seem to be working, I would replace them. If they are slipping a bit, it's enough to cause a jam. If there's nothing in the paper path, it means the machine can't get the paper out of the tray. If the Feed Rollers are ok, the Paper Feed Clutch is the next suspect.

[copyaction]

Re: Aficio 3030 J011 jam code.

you should also remove the paper drawer and make sure the paper lift gear doesn't have a hairline crack in it.

[Counsel]

Re: Aficio 3030 J011 jam code.

We have found that to be the case too. A needle nose works well to put an extra kink in the spring to increase tension. If it's still jamming, I'd look at the clutch(es).....

I actually use a small zip tie, stick it into the spring and out the end about a half inch or so and pull it tight. however on this model i would go with a new clutch first, or swap the clutch with tray 2 and test it if it works then the clutch is bad.

[JustManuals]

Re: Aficio 3030 J011 jam code.

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[Athlontini]

Re: Aficio 3030 J011 jam code.

you should also remove the paper drawer and make sure the paper lift gear doesn't have a hairline crack in it.

This, right here. If this is the case then you ought to order the whole tray lift assembly. You get new springs with it too!

[kannuki2]

Re: Aficio 3030 J011 jam code.

this is what the Goose's say:

Jam code 11:

1. Registration Sensor (late): Replace Tray Lift Mechanism Springs (main springs)

2. Registration sensor (late): Replace sponge roller tray #1/ part# B209 2665

[Iowatech]

Re: Aficio 3030 J011 jam code.

You might make sure the friction pad is installed correctly. A couple of times I had that stiff piece of plastic in the drawer get stuck underneath the friction pad when I replaced it, which caused something like this.
Also, you might try checking the settings for tray 1 in user tools. Wrong settings there can cause this to happen on some machines.