RICOH MP C3000 touch/display off

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  • tecnomarco
    Trusted Tech
    • Jul 2011
    • 209

    #1

    RICOH MP C3000 touch/display off

    Greetings all, I have the following problem on a ricoh mp c3000 has switched off the touch screen, but the rest looks like it works indicates an error code that I can not see, to say that I already tried to replace the entire assembly keyboard without solving the problem, you ask, could be the power supply board? thanks
  • Richariri
    Trusted Tech

    100+ Posts
    • Dec 2013
    • 163

    #2
    Re: RICOH MP C3000 touch/display off

    If you can shine a light on the screen at JUST the right angle you may be able to see the code.

    I had the same fault on a similar colour machine.

    I had error code SC220 (no backlight on lcd screen, looked like it was completely off but you could just about see the display when looking at an angle)

    Service manual indicated a faulty laser mirror motor which i replaced.

    this however didn't solve the fault and I ended up changing the BICU board as per Ricoh's instructions.


    Hope this helps

    Comment

    • ruben
      The New Guy

      1,000+ Posts
      • Oct 2012
      • 1203

      #3
      Re: RICOH MP C3000 touch/display off

      Faulty polygon and BICU, always replace as a pair for this fault. You can also try repairing the BICU, it is only one or two resistors that blow.

      Comment

      • JustManuals
        Field Supervisor

        5,000+ Posts
        • Jan 2006
        • 9838

        #4
        Re: RICOH MP C3000 touch/display off

        This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:





        Paul@justmanuals.com

        Comment

        • Debs1964
          Service Manager

          1,000+ Posts
          • Oct 2010
          • 1687

          #5
          Re: RICOH MP C3000 touch/display off

          Common problem, as Ruben has said, replace the polygon mirror motor and BICU at the same time, if you can get onto the WIM you'll see it's showing either SC202 or SC204 (I can't remember which)
          There are 10 types of people in this world, those who understand binary maths and those who don't

          Comment

          • SargeNZ
            Trusted Tech

            250+ Posts
            • May 2012
            • 263

            #6
            Re: RICOH MP C3000 touch/display off

            This question gets asked so much that it should be a sticky.

            Comment

            • Richariri
              Trusted Tech

              100+ Posts
              • Dec 2013
              • 163

              #7
              Re: RICOH MP C3000 touch/display off

              Originally posted by ruben
              You can also try repairing the BICU, it is only one or two resistors that blow.
              Hello Ruben,

              Have you done this before? I currently have the BICU board I replaced for this fault in storage and it would be great if I could repair it and keep it for emergencies.
              Can you provide any more details regarding which resistors etc.
              If you have repaired the board, has the fault come back within a short time?

              Thank you

              Comment

              • tecnomarco
                Trusted Tech
                • Jul 2011
                • 209

                #8
                Re: RICOH MP C3000 touch/display off

                I replace BICU and LASER UNIT but always appears sc 202

                Comment

                • ruben
                  The New Guy

                  1,000+ Posts
                  • Oct 2012
                  • 1203

                  #9
                  Re: RICOH MP C3000 touch/display off

                  Originally posted by Richariri
                  Hello Ruben,

                  Have you done this before? I currently have the BICU board I replaced for this fault in storage and it would be great if I could repair it and keep it for emergencies.
                  Can you provide any more details regarding which resistors etc.
                  If you have repaired the board, has the fault come back within a short time?

                  Thank you
                  I have not, but there are some pictures around here somewhere.

                  Originally posted by tecnomarco
                  I replace BICU and LASER UNIT but always appears sc 202
                  Did you replace them at the same time, or did you put the new BICU in first? If the latter, you have damaged the new BICU.

                  Comment

                  • tecnomarco
                    Trusted Tech
                    • Jul 2011
                    • 209

                    #10
                    Re: RICOH MP C3000 touch/display off

                    I put it before the new BICU thanks Ruben

                    Comment

                    • Richariri
                      Trusted Tech

                      100+ Posts
                      • Dec 2013
                      • 163

                      #11
                      Re: RICOH MP C3000 touch/display off

                      Originally posted by tecnomarco
                      I replace BICU and LASER UNIT but always appears sc 202
                      It would be worth checking connections to the laser unit. just in case something is loose.

                      changing laser mirror motor then BICU should of solved that error code.

                      Comment

                      • tecnomarco
                        Trusted Tech
                        • Jul 2011
                        • 209

                        #12
                        Re: RICOH MP C3000 touch/display off

                        I changed all the laser unit but I made a mistake as he said Ruben, I changed before the BICU without changing the laser unit with the result that the laser old / broken ruined even the new BICU for more now tells me SC 995 and also I need to change the fuse on the R59 IOB as I exchanged a controller with a mp of mp c3000 C2500 thanks anyway aid

                        Comment

                        • Richariri
                          Trusted Tech

                          100+ Posts
                          • Dec 2013
                          • 163

                          #13
                          Re: RICOH MP C3000 touch/display off

                          Tecnomarco,

                          If you can identify which resistors have blown on the BICU board and forward me the info (with a picture if possible)
                          I will be eternally grateful!!!

                          hope all goes well.

                          Comment

                          • tecnomarco
                            Trusted Tech
                            • Jul 2011
                            • 209

                            #14
                            Re: RICOH MP C3000 touch/display off

                            do not know the resistance to change on the BICU, Ruben says that somewhere on the portal there but I turned around and I did not find, I found the fuse to be replaced on the IPB - R 59

                            Comment

                            • Richariri
                              Trusted Tech

                              100+ Posts
                              • Dec 2013
                              • 163

                              #15
                              Re: RICOH MP C3000 touch/display off

                              Originally posted by tecnomarco
                              do not know the resistance to change on the BICU, Ruben says that somewhere on the portal there but I turned around and I did not find, I found the fuse to be replaced on the IPB - R 59
                              Are you saying that you've changed the fuse and have been able to continue using the same BICU board?

                              Comment

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