I am having issues scanning to folder. This is a Windows 7 machine I am scanning to. If I enter Windows Credentials in the address book section for smb I get a "transmission has failed" Message. If I don't enter in credentials then the machine will just display "waiting" in the scanned files status. I just updated firmware to a4_1.07. Any help will be appreciated. Thanks in advance.
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Re: Ricoh 3035/ Gestetner DSm735 Scanning question
Did you update ALL of the frimware or just the system??? the network related frimware has to be current, if it is try turning off password protected sharing in windows. Also do you have the folder permissions set correctly??Mystic Crystal Revelations -
Re: Ricoh 3035/ Gestetner DSm735 Scanning question
Are these the most update firmware for the machine? I just updated last week. I have password protection currently off. I have also added everyone as a read/write in the scans folder. If I browse the network from the copier I can see the scans folder on the PC.Fax 03.00.00 B2135932E System/Copy 1.39 B2135931S Security Module 2.01.1 B7835940B SD#1 PCL Font 1.00 B7675383 SD Printer 1.15 B7835931G SD Scanner a4_1.07 B7835932F Network Support 5.12.5 B7835934K Fax(option) 03.00.00 B7835935C Web Support 1.11 B7835936G Web DocumentBox 1.03 B7835937C Network DocBox 3.00 B7835938J FCU 06.00.00 B7795570J Comment
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Re: Ricoh 3035/ Gestetner DSm735 Scanning question
Tonerbomb is right: the Network firmware is what controls the Samba level used by the machine. This model should be able to support SMB2 as used by Windows 7. Is the machine in a domain or workgroup envrinoment?Comment
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Re: Ricoh 3035/ Gestetner DSm735 Scanning question
Make sure that Network & Sharing Center -> Change advanced sharing settings -> Turn on file & printer sharing and Enable file sharing for devices that use 40- and 50-bit encryption are both enabled.
If the PC is on a fixed IP try to use that, if not use the hostname. Also, if the PC is on a domain make sure you use a domain qualifier for the username, either domain\username or username@domain. Always specify the username, even if you don't use a password. You can find the exact username by using command prompt -> set userComment
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Re: Ricoh 3035/ Gestetner DSm735 Scanning question
try to enter the path to the folder in the machine manually....not with the network search, sometimes this worked for meMemento Audere SemperComment
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Re: Ricoh 3035/ Gestetner DSm735 Scanning question
Make sure that the user on the workstation has a password, since W7 you do need a Login and password, if not it won't work, no blanco password or so...
Also make sure that Netbios is enabled in TCP/IP settings (disabled by default since W7)Comment
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If the device is saying "waiting" it usually means it either cant authenticate or something is stopping it from writing to the folder. Turn off password protected sharing then at least you will know its not an authentication issueComment
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Re: Ricoh 3035/ Gestetner DSm735 Scanning question
try to disabled the antivirus first then test a scanning, waiting is folder sharing issue, try to create another folder in different area, then share to everyone read/write, then also the security should be share to everyone......with all it shams, drudgery, and broken dreams, it is still a beautiful world.....Comment
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Re: Ricoh 3035/ Gestetner DSm735 Scanning question
So there's a lot that could go on here. You'll need to know first how the scanner communicates with the domain. If you're pointing out to a computer by name, you'll need to know that DNS is working. The scanner itself isn't an object on the domain, so for testing I usually strip out any chance of DNS getting in the way. I use the destination computer's IP Adddress first, makings sure the username used for authentication is in domain\username format. Start from there and see how things go.Comment
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