SP3500SF .....Display in Chinese after Controller swop !!!!!!

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  • liffy
    Technician
    • Apr 2010
    • 15

    #1

    [Electrical] SP3500SF .....Display in Chinese after Controller swop !!!!!!

    Fault was "Scanner Carriage Error" on display , have swopped Controller PCB, which has cleared fault,
    machine reboots , shows "INITIALISING" then "Please Wait", then shows an option in CHINESE,
    No ref to this in manual, can anyone help or translate ?????? see attached pic
    Attached Files
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 36834

    #2
    Re: SP3500SF .....Display in Chinese after Controller swop !!!!!!

    Sounds like the controller board you put in had the Chinese language loaded and selected. You could see if you can get into User Tools and change the language. You might have to update the language firmware.

    Comment

    • liffy
      Technician
      • Apr 2010
      • 15

      #3
      Re: SP3500SF .....Display in Chinese after Controller swop !!!!!!

      Cannot get to any other machine functions till I choose one of the options,don't want to choose wrong option incase I permanently fix it in Chinese !!!

      Comment

      • ZOOTECH
        Senior member of CRS

        Site Contributor
        2,500+ Posts
        • Jul 2007
        • 3374

        #4
        Re: SP3500SF .....Display in Chinese after Controller swop !!!!!!

        Originally posted by liffy
        Cannot get to any other machine functions till I choose one of the options,don't want to choose wrong option incase I permanently fix it in Chinese !!!
        I haven't tried it, but get a photo and see if you can somehow copy that into Google Translate - you might be able to tell what to press to access the functions.
        "You can't trust your eyes, if your mind is out of focus" --

        Comment

        • Tonerbomb
          AutoMajical Resolutionist

          Site Contributor
          2,500+ Posts
          • Feb 2005
          • 2589

          #5
          Re: SP3500SF .....Display in Chinese after Controller swop !!!!!!

          When you "swopped the controller" which NVRAM did you put in the machine??? You should have put the machines original NVRAM on the new controller.......
          Mystic Crystal Revelations

          Comment

          • liffy
            Technician
            • Apr 2010
            • 15

            #6
            Re: SP3500SF .....Display in Chinese after Controller swop !!!!!!

            No nvram , dipswitch or jumpers on Controller PCB!! Probably just unlucky in receiving a Controller
            with wrong Firmware .

            Comment

            • Vollegaaz
              Technician

              50+ Posts
              • Nov 2010
              • 73

              #7
              Re: SP3500SF .....Display in Chinese after Controller swop !!!!!!

              check the dipswitches!

              Comment

              • teebee1234
                Service Manager

                Site Contributor
                1,000+ Posts
                • Jul 2008
                • 1670

                #8
                Re: SP3500SF .....Display in Chinese after Controller swop !!!!!!

                In Engine Maintenance mode there is a destination setting, one of which is China. You just need to figure the steps to get there to change it to your location.

                Destination
                Sets the destination and updates the engine setting.
                Do not change this setting (Designed for Factory Use).
                DOM/ NA/ EU (Default)/ ASIA/ CHN/ TAIWAN/ KOREA


                5.1.2 MAINTENANCE MODE MENU
                To access Maintenance Mode do the following:
                 Type the following keys, in sequence: [Clear/Stop] > [1] > [0] > [7]
                 Hold down the [Start Key] until the Maintenance Mode screen is displayed.
                Note: This should take about 3 seconds.
                Selecting an Item
                To select an item, press the "Up" or "Down" key.
                Going into the Next Level/ Returning to the Previous Level
                 To go into the next level of an item, select an item then press the "OK" key.
                 To return to the previous level of an item, press the "Return" key.
                Exiting the Maintenance Mode Menu
                To exit the maintenance mode menu, press the "Clear/Stop" or "Return" key until the "Ready"
                display appears.

                Comment

                • mohan
                  Technician

                  50+ Posts
                  • Oct 2013
                  • 87

                  #9
                  Re: SP3500SF .....Display in Chinese after Controller swop !!!!!!

                  Originally posted by liffy
                  Fault was "Scanner Carriage Error" on display , have swopped Controller PCB, which has cleared fault,
                  machine reboots , shows "INITIALISING" then "Please Wait", then shows an option in CHINESE,
                  No ref to this in manual, can anyone help or translate ?????? see attached pic
                  This used to be quite a common problem on the old 2045's, cause was either a damaged or poorly connected ribbon cable between BICU and Controller board. I don't know if it's relevant in your case though.

                  Comment

                  • imaginemoko
                    unTrusted Tech

                    250+ Posts
                    • Jan 2008
                    • 289

                    #10
                    Re: SP3500SF .....Display in Chinese after Controller swop !!!!!!

                    Clear 1 4 3 clear/stop - clear/stop(press hold) - System SP - (area selection) 5807# - (3)EU#

                    good luck happy new year guys...
                    fix the customer first then fix the machine... its simple and makes life more easy.

                    Comment

                    • liffy
                      Technician
                      • Apr 2010
                      • 15

                      #11
                      Re: SP3500SF .....Display in Chinese after Controller swop !!!!!!

                      Machine fixed!!! After doing a Factory Reset on a similar model
                      , the first question after reboot is LANGUAGE, and it gave all the 6 pages of choices in english.
                      So if you get a similiar problem, choose first option on page 1/6 to change default language to English !!!!
                      .

                      Comment

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