Ricoh Aficio 1022 not accepting user code.

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  • zeeaxis
    Manager TSD
    • Nov 2008
    • 28

    #1

    [Misc] Ricoh Aficio 1022 not accepting user code.

    I am currently having a strange problem with one machine i.e., Ricoh Aficio 1022 that when we enter the user code to unlock/operate the copier, sometimes it doesn't accept the entered code, but sometimes it does. any guess what can i do to solve this problem. i have tried changing the user code....
  • Bantams
    Senior Tech

    500+ Posts
    • Jun 2012
    • 603

    #2
    Re: Ricoh Aficio 1022 not accepting user code.

    Sounds like the enter key is sticking other than taking the display to pieces and swapping the faulty key switch with another one there's not much else you can do.

    Comment

    • WWW
      Technician
      • Nov 2013
      • 12

      #3
      Re: Ricoh Aficio 1022 not accepting user code.

      Is the sound turned on for the operation panel input? If it isn't, try turning it on to help diagnose if it is a faulty button.

      Comment

      • tcs04
        FORMER Techie

        1,000+ Posts
        • Apr 2009
        • 1183

        #4
        Re: Ricoh Aficio 1022 not accepting user code.

        Originally posted by WWW
        Is the sound turned on for the operation panel input? If it isn't, try turning it on to help diagnose if it is a faulty button.

        Comment

        • fbriggs
          Technician
          • Feb 2011
          • 22

          #5
          Re: Ricoh Aficio 1022 not accepting user code.

          1022? We fix these by pushing them down the stairwell on the way to the trash bin.

          Comment

          • rthonpm
            Field Supervisor

            2,500+ Posts
            • Aug 2007
            • 2847

            #6
            Re: Ricoh Aficio 1022 not accepting user code.

            Originally posted by fbriggs
            1022? We fix these by pushing them down the stairwell on the way to the trash bin.
            This is still the bulk of one's customer's fleet for me. Those things will not die: they put in a PCU and toner and I replace fuser and transfer and they keep rolling along for the most part.

            Comment

            • zeeaxis
              Manager TSD
              • Nov 2008
              • 28

              #7
              Re: Ricoh Aficio 1022 not accepting user code.

              thanx all for input, I appreciate your response...I have tried the hard key test and touch screen test both are ok, panel beeps too. perhaps there's a crack or dry-sold on the panel PCB. will replace soon n let you guyz know....but if you have something meanwhile please do let me know... thanx again.

              Comment

              • jtd55
                Technician
                • Dec 2013
                • 30

                #8
                Re: Ricoh Aficio 1022 not accepting user code.

                Originally posted by rthonpm
                This is still the bulk of one's customer's fleet for me. Those things will not die: they put in a PCU and toner and I replace fuser and transfer and they keep rolling along for the most part.

                I agree these machines will run all day long with very little maintenance not like the MP4000 which i swapped it out for
                bad mistake.

                Comment

                • zeeaxis
                  Manager TSD
                  • Nov 2008
                  • 28

                  #9
                  Re: Ricoh Aficio 1022 not accepting user code.

                  replaced touch panel to solve the problem.... it seems that touch panel was malfunctioning due to moisture between layers. anyways thanx for your valuable comments....

                  Comment

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