We have a Ricoh Aficio MP6001 and a Ricoh 7001 and wish to have it read 11x17 copies as double copies. We were directed both by the manual and by this forum to the SP 5104. However, when my tech attempts to use this code under the Service Program and/0r the Super Service Program, this Code does not show on the menu.
He has performed this same action on the old Ricoh Aficio 1060s and 1075s with no problem. Has Ricoh changed something? Can you give me some insight on this? Precisely what are the steps one needs to follow to do this manuever?
It is very frustrating, to say the least! Maybe he just needs to hold his head just right or something. He is my tech, but he is my husband, too, and right now he is not very happy with me!
Anyway, any help you could give would be so much appreciated. And by the way, Happy Holidays!
Sharon
He has performed this same action on the old Ricoh Aficio 1060s and 1075s with no problem. Has Ricoh changed something? Can you give me some insight on this? Precisely what are the steps one needs to follow to do this manuever?
It is very frustrating, to say the least! Maybe he just needs to hold his head just right or something. He is my tech, but he is my husband, too, and right now he is not very happy with me!
Anyway, any help you could give would be so much appreciated. And by the way, Happy Holidays!
Sharon
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