Scan to email with Office 365

[Qball]

I am trying to get a new MP C3503 to scan to email with Office 365 without any luck. My biggest questio is, is it even possible? I have my port set to 587 which TLS needs. I'm under the impression that I need to import a certificate but I have no idea which one. Is there anyone out there that can shed some light on this for me?

[ruben]

Re: Scan to email with Office 365

Last I checked, Ricoh don't support TLS only SSL; the user documentation seems to support this.

[TonerMunkeh]

Re: Scan to email with Office 365

Use mail.messaging.microsoft.com on port 25 with no authentication. Only down side is the customer will only be able to scan to addresses within their enterprise domain.

[Qball]

Re: Scan to email with Office 365

Use mail.messaging.microsoft.com on port 25 with no authentication. Only down side is the customer will only be able to scan to addresses within their enterprise domain.

I'll try that. Thanks!

[Qball]

Re: Scan to email with Office 365

It didn't work. Going to set them up with G-mail.

[Llama God]

Re: Scan to email with Office 365

Scan to their ISP's SMTP server. As it's traffic from one of their connections, they'll allow it to relay.

[portviking]

Re: Scan to email with Office 365

It didn't work. Going to set them up with G-mail.

I would not try g-mail as they have recently changed the security on the certificates and our equiptment does not support 2048/3072 encryption at this time. I spent 2 hours trying to set up a customer and after calling support I was informed about this. This update was mandated by the NIST.

[Qball]

Re: Scan to email with Office 365

I would not try g-mail as they have recently changed the security on the certificates and our equiptment does not support 2048/3072 encryption at this time. I spent 2 hours trying to set up a customer and after calling support I was informed about this. This update was mandated by the NIST.

I appreciate the heads up on that. I was successful setting up Gmail, though. We'll see how long it lasts! Thanks, again, everyone for all the advice!

[slimslob]

Re: Scan to email with Office 365

Since you are working with a new MP C3503, it might already have the support fot the newer certification requirements.