multiple jobs always mixed up

[Dexor]

Ricoh MP 5000 - fairly busy company sends print jobs to the machine. Problem is, they all end up mixed up as if the copier wasn't able to determine who's first in the que.
Latest firmwares updated on the machine.

[rthonpm]

Re: multiple jobs always mixed up

Is it possible that the users are getting impatient and pulling jobs off before they're finished, or picking up parts of other user's work as well? I've been down the rabbit hole of trying to troubleshoot a similar problem that ended up being this.

One thing to try if the machine has a finisher is to turn on Job Separation. This will have the copier offset jobs and hopefully keep things from becoming just a big pile.

Also, check and make sure someone hasn't muddled around with their print driver and set their job priority to a higher level, which can override jobs sent before theirs.

[Tonerbomb]

Re: multiple jobs always mixed up

If the print jobs all go to a print server then the prints should be fifo (first in first out). If they all have drivers loaded locally it's whoever gets to the machine first provided everyone has the same priority settings............