Ricoh MP 2550 Jamming when duplexing Error Code J026 Single Side Works great

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  • sagar4
    Trusted Tech
    • Dec 2012
    • 127

    #1

    [Error Code] Ricoh MP 2550 Jamming when duplexing Error Code J026 Single Side Works great

    I have a Ricoh MP 2550 that only jams when doing two sided copying. Single sided works just find. Tried with bridge and finisher disconnected still same problem. The first side comes all the way out instead of going back in to do the second side and then I get an J026 error code. Any help would be greatly appreciated. Thanks in advance. And yes I have the service manual.
    "Broken again"
  • Zaxxon
    Senior Tech

    500+ Posts
    • Jan 2014
    • 608

    #2
    Re: Ricoh MP 2550 Jamming when duplexing Error Code J026 Single Side Works great

    Haven't got any of these my self, but found this on tier2.


    [Symptom]

    Wrinkling occurs on the paper sometimes only when using the duplex unit.


    [Cause]
    The front hook of the fusing entrance guide plate is bent.
    [Resolution]
    Replace the fusing entrance guide.




    [Symptom]

    Skew + jams from Duplex and Bypass.


    [Cause]
    Duplex Guide Plate deformed and Duplex/Bypass Motor defect.

    [Action]
    Replace Duplex Guide Plate (Section 4 item 14).

    Replace Duplex/Bypass Motor (Section 6 item 9)
    Please start you post with brand, model, problem.

    Comment

    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865

      #3
      Re: Ricoh MP 2550 Jamming when duplexing Error Code J026 Single Side Works great

      Add to that the actuator on the duplex junction gate being broken off.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

      Comment

      • sagar4
        Trusted Tech
        • Dec 2012
        • 127

        #4
        Re: Ricoh MP 2550 Jamming when duplexing Error Code J026 Single Side Works great

        Okay I will check the gate. The paper comes out with no creases, bends, it just comes out nice and straight. Thanks
        "Broken again"

        Comment

        • Counsel
          Senior Tech

          500+ Posts
          • Aug 2011
          • 530

          #5
          Re: Ricoh MP 2550 Jamming when duplexing Error Code J026 Single Side Works great

          If the paper comes out but doesnt go back to duplex my guess is a sensor is not triggered either a flag is broken or its dirty, it should trigger a sensor so the machine knows when to reverse feed might pull the covers off and watch a page try to duplex make sure everything actuates, i cant picture that model in my head but either a sensor isnt triggered or the actuator for the gate is not working.

          Comment

          • Debs1964
            Service Manager

            1,000+ Posts
            • Oct 2010
            • 1690

            #6
            Re: Ricoh MP 2550 Jamming when duplexing Error Code J026 Single Side Works great

            Lower Gate Pawl (D3694664) broken, the actuator that moves it into position for going into the duplex paper path breaks off, so it stays, constantly, in the simplex position
            There are 10 types of people in this world, those who understand binary maths and those who don't

            Comment

            • collme
              Ricoh tech

              Site Contributor
              100+ Posts
              • Apr 2010
              • 221

              #7
              Re: Ricoh MP 2550 Jamming when duplexing Error Code J026 Single Side Works great

              Originally posted by TonerMunkeh
              Add to that the actuator on the duplex junction gate being broken off.
              lower gate pawl part no D3694664

              Comment

              • Debs1964
                Service Manager

                1,000+ Posts
                • Oct 2010
                • 1690

                #8
                Re: Ricoh MP 2550 Jamming when duplexing Error Code J026 Single Side Works great

                Originally posted by collme
                lower gate pawl part no D3694664
                Beat you to it
                There are 10 types of people in this world, those who understand binary maths and those who don't

                Comment

                • collme
                  Ricoh tech

                  Site Contributor
                  100+ Posts
                  • Apr 2010
                  • 221

                  #9
                  Re: Ricoh MP 2550 Jamming when duplexing Error Code J026 Single Side Works great

                  Originally posted by Debs1964
                  Beat you to it

                  lol

                  Comment

                  • Debs1964
                    Service Manager

                    1,000+ Posts
                    • Oct 2010
                    • 1690

                    #10
                    Re: Ricoh MP 2550 Jamming when duplexing Error Code J026 Single Side Works great

                    It's such a common problem, I had to replace one today
                    There are 10 types of people in this world, those who understand binary maths and those who don't

                    Comment

                    • topman
                      Junior Member
                      • May 2012
                      • 2

                      #11
                      Re: Ricoh MP 2550 Jamming when duplexing Error Code J026 Single Side Works great

                      Same problem with Ricoh MP 3350...Did you find any solution?

                      Comment

                      • slimslob
                        Retired

                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 37357

                        #12
                        Re: Ricoh MP 2550 Jamming when duplexing Error Code J026 Single Side Works great

                        Originally posted by topman
                        Same problem with Ricoh MP 3350...Did you find any solution?
                        This thread is nearly five years dead and buried.

                        Comment

                        • Oze
                          Ricoh Fanboy

                          1,000+ Posts
                          • Jul 2008
                          • 1663

                          #13
                          Re: Ricoh MP 2550 Jamming when duplexing Error Code J026 Single Side Works great

                          Originally posted by topman
                          Same problem with Ricoh MP 3350...Did you find any solution?
                          Open a new thread and include EVERYTHING you have tried to date..!!!!

                          Comment

                          • davel
                            Technician

                            1,000+ Posts
                            • Oct 2011
                            • 1095

                            #14
                            Re: Ricoh MP 2550 Jamming when duplexing Error Code J026 Single Side Works great

                            Different model, same answers.

                            Comment

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