Ricoh Pro C901 SC670 Error

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  • jmandassociates
    Trusted Tech

    100+ Posts
    • Sep 2008
    • 186

    #1

    Ricoh Pro C901 SC670 Error

    Need help with a Ricoh Pro C901 that is coming up with an SC670 error 1/2 the time at startup the other 1/2 the time it says Functional problem detected, Press restart after the current process, repeat setting after the machine has restarted. Thank you.
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37052

    #2
    Re: Ricoh Pro C901 SC670 Error

    SC 670, Engine Startup Error, is occuring every time. Change SP875-001 to 1 and the ' Functional problem detected, Press restart after the current process" will no longer be displayed on the first occurance of an error.

    Check all connections the the engine board. If the connections are all good, replace the engine board.

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    • jmandassociates
      Trusted Tech

      100+ Posts
      • Sep 2008
      • 186

      #3
      Re: Ricoh Pro C901 SC670 Error

      I'm not able to get into SP mode from that screen. Also which board is the Engine board. I have looked in the service manual and can not figure out which board it actually is.

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      • imaginemoko
        unTrusted Tech

        250+ Posts
        • Jan 2008
        • 289

        #4
        Re: Ricoh Pro C901 SC670 Error

        D095 5340 - BCU


        Originally posted by jmandassociates
        I'm not able to get into SP mode from that screen. Also which board is the Engine board. I have looked in the service manual and can not figure out which board it actually is.
        fix the customer first then fix the machine... its simple and makes life more easy.

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37052

          #5
          Re: Ricoh Pro C901 SC670 Error

          Originally posted by jmandassociates
          I'm not able to get into SP mode from that screen.
          You will have to repair the Engine Startup Error before you can get into SP mode.

          Comment

          • jmandassociates
            Trusted Tech

            100+ Posts
            • Sep 2008
            • 186

            #6
            Re: Ricoh Pro C901 SC670 Error

            The only connection on the BCU/Engine board is on the back it plugs right into the IOB board, there aren't any cables or anything to it. I removed it, reconnected it, and just for the heck of it disconnected and reseated all the connections on the IOB board it attaches to. But I am still getting the SC670 error. Is the BCU/Engine board definitely bad then? Is there nothing else to check or test before I send it out for repair??

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            • Gamut
              Trusted Tech

              Site Contributor
              100+ Posts
              • Jul 2008
              • 216

              #7
              Re: Ricoh Pro C901 SC670 Error

              Try rebooting machine with fuser draw out and doors open of course.

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              • CANCOUNTRY TECH
                Trusted Tech

                100+ Posts
                • Aug 2008
                • 114

                #8
                Re: Ricoh Pro C901 SC670 Error

                Replace your bcu board.
                if that fails i would swap iob1 and iob2 as a set

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                • jmandassociates
                  Trusted Tech

                  100+ Posts
                  • Sep 2008
                  • 186

                  #9
                  Re: Ricoh Pro C901 SC670 Error

                  I sent the BCU and IOB 2 in to Hytech for repair and they said both boards tested fine. Is there any other board that could cause the error. We have reseated every connection on the BC, IOB1, IOB2, and the IPU. Any help would be appreciated.

                  Comment

                  • CANCOUNTRY TECH
                    Trusted Tech

                    100+ Posts
                    • Aug 2008
                    • 114

                    #10
                    Re: Ricoh Pro C901 SC670 Error

                    Originally posted by jmandassociates
                    I sent the BCU and IOB 2 in to Hytech for repair and they said both boards tested fine. Is there any other board that could cause the error. We have reseated every connection on the BC, IOB1, IOB2, and the IPU. Any help would be appreciated.
                    Hey mate,
                    did they test them in another 901?
                    Also i forgot to mention theres a LED sequence boot up you can reference from the boards (which led's flashing sequence lights up) when you boot the machine up

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                    • Horologydoc
                      Technician

                      Site Contributor
                      50+ Posts
                      • Jun 2011
                      • 61

                      #11
                      Re: Ricoh Pro C901 SC670 Error

                      Have you tried using a crossover from your laptop yet? The controller can cause 670 and 672 on Ricoh's as well. Remember you can't get into sc mode with a 670/672 but, you can get into 1993 and go into your checksum and see if its your controller or boot not firing. Hope that helps.

                      Comment

                      • jmandassociates
                        Trusted Tech

                        100+ Posts
                        • Sep 2008
                        • 186

                        #12
                        Re: Ricoh Pro C901 SC670 Error

                        Originally posted by CANCOUNTRY TECH
                        Hey mate,
                        did they test them in another 901?
                        Also i forgot to mention theres a LED sequence boot up you can reference from the boards (which led's flashing sequence lights up) when you boot the machine up
                        Yes they tested them in another C901. Which boards should I check the LEDs on? Do they show you anywhere in the manual what LED should be coming on each board?

                        Comment

                        • jmandassociates
                          Trusted Tech

                          100+ Posts
                          • Sep 2008
                          • 186

                          #13
                          Re: Ricoh Pro C901 SC670 Error

                          Originally posted by Horologydoc
                          Have you tried using a crossover from your laptop yet? The controller can cause 670 and 672 on Ricoh's as well. Remember you can't get into sc mode with a 670/672 but, you can get into 1993 and go into your checksum and see if its your controller or boot not firing. Hope that helps.
                          I haven't tried connecting with a crossover cable. How do you get into 1993 and the checksum. I don't see anything about it in the service manual.

                          Comment

                          • jmandassociates
                            Trusted Tech

                            100+ Posts
                            • Sep 2008
                            • 186

                            #14
                            Re: Ricoh Pro C901 SC670 Error

                            We put everything back together and reseated all the connections on IOB 1, 2, BCU, IPU and the controller and the error went away. So it was just a loose connection somewhere. Thanks for all the help.

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