MP6001

[tibbs]

Broken Tray 1, spanner symbol appearing, not allowing users to close or operate the tray.Any hints why this is so.

Thanks

[imaginemoko]

Re: MP6001

check if there is any paper obstruction in the drive of tandem tray 1...

[41-willys]

Re: MP6001

check the side gates and the left fence are not broke or hanging up

[JustManuals]

Re: MP6001

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Paul@justmanuals.com

[slimslob]

Re: MP6001

Remove the right (lift) tray and inspect.

1. Remove all paper.
2. Remove the tray front (2 screws)
3. Remove the two screws holding the left tray to the left most rail to allow the left tray to pull out a couple of inches more.
4. Remove the two screws holding the right tray to the rail.
5. Slide the rail only back into the machine
6. Slightly lift the right tray and remove it.

[lolways]

Re: MP6001

If there is paper behind the tray jamming the mech, this could be a symptom for bald tyres.

[Zaxxon]

Re: MP6001

It could be that the drawer has been opened, when copier is pushing the paper stack to the right.
After this the guide pushing the stack, is stuck in the middle position, the customer is then putting paper in the left drawer, causing major crash, and broken lifting wires and bend side plates. Just had one

[watson]

Re: MP6001

Make sure the lever in the lower left corner in the back of tray one isn't deformed. That can prevent the tray from going all the way in.