machine rebooting when print a document about 500 pages (RICOH SP 5210 SF) - SC990

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  • swcopiadoras
    Technician
    • Sep 2013
    • 18

    #1

    [Error Code] machine rebooting when print a document about 500 pages (RICOH SP 5210 SF) - SC990

    I don't know what else to do. I tried to change the drivers (PS, PCL6) , plugged the machine directed in PC by network cable and usb cable but after print about 50 pages duplex , the machine stop working and needs to reboot or the SC 990 appears . Anyone could help me?
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2458

    #2
    Re: machine rebooting when print a document about 500 pages (RICOH SP 5210 SF) - SC99

    Update the firmware (controller, engine, printer). Could also be corrupt print data. Saw it on an MP C300 a few weeks ago. When connected to my laptop al worked fine. When connected to customers' network : SC990.

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    • salmandol
      Trusted Tech

      100+ Posts
      • Mar 2009
      • 107

      #3
      Re: machine rebooting when print a document about 500 pages (RICOH SP 5210 SF) - SC99

      might want to check hdd also

      Comment

      • qbert69
        Service Manager

        1,000+ Posts
        • Mar 2013
        • 1152

        #4
        Re: machine rebooting when print a document about 500 pages(RICOH SP 5210 SF) - SC990

        ...What is the file type being printed?...Is is a PDF?

        I have seen badly compiled and non-flattened PDF files that have caused a corrupted data stream or a memory buffer overflow error!

        Check your document being printed, max out the RAM on the MFP, Good Luck!


        REACH FOR THE STARS!!!
        Konica Minolta Planetariums!
        https://www.konicaminolta.com/planet...gma/index.html

        Comment

        • JustManuals
          Field Supervisor

          5,000+ Posts
          • Jan 2006
          • 9838

          #5
          Re: machine rebooting when print a document about 500 pages (RICOH SP 5210 SF) - SC99

          This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


          http://www.justmanuals.com


          Paul@justmanuals.com

          Comment

          • tinnyjay
            Senior Tech

            500+ Posts
            • Oct 2009
            • 660

            #6
            Re: machine rebooting when print a document about 500 pages (RICOH SP 5210 SF) - SC99

            Originally posted by swcopiadoras
            I don't know what else to do. I tried to change the drivers (PS, PCL6) , plugged the machine directed in PC by network cable and usb cable but after print about 50 pages duplex , the machine stop working and needs to reboot or the SC 990 appears . Anyone could help me?
            Uppgrade firmware.
            "Who loves the roses,must also bear thumbs"

            Comment

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