Fax board problem

[CRISTIAN MULLER]

hello guys, i have a MP 2550 without fax board, and i a mp 2851 with one that i dont need, i'm trying to move the board from 2851 to 2550, but machine dont recognize the new board, i already have check and board is compatible.i already change another board with a mp3350, i'm trying to see at manual about some option in service mode to enable or disable this feature, but if one of you guys know how, please help me. very thanks.

[sandmanmac]

Re: Fax board problem

If it is a known working fax unit, then I would check the MBU Connection to the FCU. It can come loose quite easily, and the fax option won't be recognized. I had this happen just recently when I was swapping a fax unit on a machine.

[Tonerbomb]

Re: Fax board problem

If it is a known working fax unit, then I would check the MBU Connection to the FCU. It can come loose quite easily, and the fax option won't be recognized. I had this happen just recently when I was swapping a fax unit on the same machine.

X2 !!

[slimslob]

Re: Fax board problem

FAX option for the MP 2550B and the MP 2851 are not the same. MP 2550B requires a Type 3350 D361. MP2851 uses a Type 3351 D510. The part number on the FCU might be the same, but the firmware loaded on the MBU is not.

[CRISTIAN MULLER]

Re: Fax board problem

FAX option for the MP 2550B and the MP 2851 are not the same. MP 2550B requires a Type 3350 D361. MP2851 uses a Type 3351 D510. The part number on the FCU might be the same, but the firmware loaded on the MBU is not.

you're right, no matter what i did, just cant make board to be recognized, thank for the help, i will change the client machine.