Plotbase 3.71 for Ricoh 240 wideformat

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  • Ricoh_Suave
    Technician
    • Jun 2008
    • 19

    #1

    Plotbase 3.71 for Ricoh 240 wideformat

    Can anyone confirm that there is a Vista version of plotbase for the Ricoh 240 wide format? Also, if running the vista version, are you able to print to it from XP? If printing from Vista, is there a way to print to an XP version of plotbase?
  • cobiray
    Passing Duplication Xpert

    1,000+ Posts
    • Mar 2008
    • 1199

    #2
    Yes, the readme with the v3.7.1 is compatible with Vista.

    1. Major features added:
    1) Server side:
    - Support for MS Vista 32Bit
    - Update to LibCAD2008 (option TAN required)
    - Update Plotbase OLE to support ACAD up to ver.2008
    2) Client side:
    - PC/HDI support MS Vista 64Bit
    - PC/HDI support ACAD up to ver.2008
    - Help function for PC/WEB
    - WINPRINT driver signed by Microsoft
    3) General:
    - Canceled support of Win95, Win98, WinMe for all clients on
    standard product.
    - Update from elder versions is supported by update procedure as
    already known in elder versions.
    (Save jobs and settings => Unistall old version => Install new
    version)
    - Support for Adobe PDF up to version 1.6 by Adobe engine.
    Note: Know limitations from Plotbase version3.7.1 also apply.
    the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
    Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
    Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

    Comment

    • iMind
      Vacuum Cleaning Expert

      1,000+ Posts
      • Mar 2008
      • 1116

      #3
      Originally posted by Ricoh_Suave
      Can anyone confirm that there is a Vista version of plotbase for the Ricoh 240 wide format? Also, if running the vista version, are you able to print to it from XP? If printing from Vista, is there a way to print to an XP version of plotbase?
      plotbase must be installed on a machine (PC) that will be your print server, so I personally think windows 2000 is the best choice or XP. any machine can print to plotbase server.
      sigpicWe can all Win, but at the end we all loose. Save the greyhound

      Comment

      • cobiray
        Passing Duplication Xpert

        1,000+ Posts
        • Mar 2008
        • 1199

        #4
        I agree, 2000 or XP for the plotbase server. I've not had any experience with it, but I've heard of problems loading it on Vista.
        the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
        Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
        Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

        Comment

        • Ricoh_Suave
          Technician
          • Jun 2008
          • 19

          #5
          Is 3.7.1 for the 240? or just the 2400/3600? When I tried to use the 3600 software (3.7) for the 240, it stopped me because the 2400/3600 uses the D4 board, not the D2 (240) board.

          Also, you're saying that there IS a driver for printing from vista to XP's plotbase?

          I'm unable to access TSCweb, since I'm no longer a ricoh dealer. Could anyone put a image of the install disk, and the vista (to xp plotbase?) driver on an FTP site?

          Comment

          • iMind
            Vacuum Cleaning Expert

            1,000+ Posts
            • Mar 2008
            • 1116

            #6
            Originally posted by Ricoh_Suave
            Is 3.7.1 for the 240? or just the 2400/3600? When I tried to use the 3600 software (3.7) for the 240, it stopped me because the 2400/3600 uses the D4 board, not the D2 (240) board.

            Also, you're saying that there IS a driver for printing from vista to XP's plotbase?

            I'm unable to access TSCweb, since I'm no longer a ricoh dealer. Could anyone put a image of the install disk, and the vista (to xp plotbase?) driver on an FTP site?
            What?
            the drivers for Xp Vista are the same Hdi 1.14 for autocad or RPCS 8.60 for other programs
            Plotebase is installed on the server that will be the comunication machine (PC) with the printer.
            Did you ever install one of these machines ( I don´t think so.)
            sigpicWe can all Win, but at the end we all loose. Save the greyhound

            Comment

            • cobiray
              Passing Duplication Xpert

              1,000+ Posts
              • Mar 2008
              • 1199

              #7
              Originally posted by Ricoh_Suave
              Is 3.7.1 for the 240? or just the 2400/3600? When I tried to use the 3600 software (3.7) for the 240, it stopped me because the 2400/3600 uses the D4 board, not the D2 (240) board.

              Also, you're saying that there IS a driver for printing from vista to XP's plotbase?

              I'm unable to access TSCweb, since I'm no longer a ricoh dealer. Could anyone put a image of the install disk, and the vista (to xp plotbase?) driver on an FTP site?
              Same version but the download is different for the 2 models. I'm sorry, but I'm not going to post the software because I don't know you from a ham sandwich.

              If you have clients that have upgraded to Vista and want to print through the plot base you can save your file directly to the CFG folder on the plotbase server as a .plt file and it will print as if you've sent it to the plotbase. The work around was official from Ricoh at one point last year. I think around October or so.

              Good luck.
              the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
              Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
              Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

              Comment

              • Ricoh_Suave
                Technician
                • Jun 2008
                • 19

                #8
                Wow..thanks for the rude response.

                I've been installing Ricoh Wide Format 240's and 470's for 3 years. It has not been my experience on other drivers that the same driver that works on XP works on Vista, which is what your implying by saying they're the same. This is why most printer manufacturers websites have download screens where you have to pick your operating system as part of selecting the right file to download. Additionally, take a look at any printer driver, in the sharing tab there's an option to install additional drivers. The reason for having that is for sharing the printer across different operating systems.

                Comment

                • Ricoh_Suave
                  Technician
                  • Jun 2008
                  • 19

                  #9
                  Originally posted by cobiray
                  Same version but the download is different for the 2 models. I'm sorry, but I'm not going to post the software because I don't know you from a ham sandwich.

                  If you have clients that have upgraded to Vista and want to print through the plot base you can save your file directly to the CFG folder on the plotbase server as a .plt file and it will print as if you've sent it to the plotbase. The work around was official from Ricoh at one point last year. I think around October or so.

                  Good luck.
                  Ok, thanks for the info, at least I know there is a 240 version. It's fine that you don't want to post the software for lack of knowing me. Two people I'm working with are requesting Vista, the CFG folder option will work for one of them, the other wants to run plotbase on a vista machine. It's what they want, I'd prefer they leave it the way it is.

                  Comment

                  • iMind
                    Vacuum Cleaning Expert

                    1,000+ Posts
                    • Mar 2008
                    • 1116

                    #10
                    Originally posted by Ricoh_Suave
                    Wow..thanks for the rude response.

                    I've been installing Ricoh Wide Format 240's and 470's for 3 years. It has not been my experience on other drivers that the same driver that works on XP works on Vista, which is what your implying by saying they're the same. This is why most printer manufacturers websites have download screens where you have to pick your operating system as part of selecting the right file to download. Additionally, take a look at any printer driver, in the sharing tab there's an option to install additional drivers. The reason for having that is for sharing the printer across different operating systems.
                    sorry,
                    look at this link:
                    Nashuatec - Central Support Services
                    sigpicWe can all Win, but at the end we all loose. Save the greyhound

                    Comment

                    • cobiray
                      Passing Duplication Xpert

                      1,000+ Posts
                      • Mar 2008
                      • 1199

                      #11
                      Originally posted by Ricoh_Suave
                      Ok, thanks for the info, at least I know there is a 240 version. It's fine that you don't want to post the software for lack of knowing me. Two people I'm working with are requesting Vista, the CFG folder option will work for one of them, the other wants to run plotbase on a vista machine. It's what they want, I'd prefer they leave it the way it is.
                      You could tell them it's unavailable to run the plotbase on Vista. Just a thought. Also, persuading them out of it due to the differences between the versions possibly causing issues down the road. I've got customers who want something a certain way, also. Sometimes I need to talk them out of decisions they want to make by realizing they are not decisions they should make. There's always more than one way to skin a cat.
                      the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
                      Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
                      Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

                      Comment

                      • copierpro
                        Trusted Tech

                        250+ Posts
                        • Apr 2007
                        • 270

                        #12
                        you all seem knowlegeable Ricoh wides

                        but I am a bit slow on software stuff - do you all mean an external print server pc running the w2400 external print card w/dpm cable can connect to a 240w?

                        also, I am working on a 240w w/4K meter - in service print or copy, there a blank wavy bands in center of page, three of them, about 6 inchies apart. Sort of a jagged S type pattern.

                        I have tried everything - update firmaware to B1255331b, drum is ok, changed out IPU IC chip, swapped out mainboard from another 240w - same issue.

                        Followed image processing chart in service manual vdb print bad, changed out vdb board, still bad prints, points from there to lph issue.

                        Any tips or tricks I am missing here before I bite the bullet and change out the LPH. Keep in mind this unit only has 4K square on the meter.

                        Comment

                        • Ricoh_Suave
                          Technician
                          • Jun 2008
                          • 19

                          #13
                          copierpro,

                          In my case, I'm only working with the 240's, we stopped being a Ricoh dealer around the time the 2400 came out. All my machines include the external controller card installed into a Dell pc.

                          As for your problem...

                          I'd take a look at the separation/transfer wires (the ones on the bottom "jaw" of the ricoh)

                          I had a similar problem a while back, and it turned out that the tech that worked on the machine before me took out the sep/trans assembly out, and then didn't put it back in correctly. When you reinstall that part, make sure the U shaped pieces towards the back are inserted onto the intended shaft. If that part isn't level it will cause white blobs.

                          Make sure there's not a little piece of paper floating around blocking those wires. If the above two fail, I'd clean the wires with a little bit of alcohol

                          Comment

                          • copierpro
                            Trusted Tech

                            250+ Posts
                            • Apr 2007
                            • 270

                            #14
                            you are the man!

                            I happen to be in shop and walked back to the 240 - on the right side I can lift up the sep transfer unit - it is not locked in correctly.

                            I know - I am a sick bastard working on a Sunday. Got machines that got to go out Monday though.

                            so you dont know if the w3600 print controller inserted in a PC connected to the interface port of a 240w will work or not?

                            Comment

                            • Ricoh_Suave
                              Technician
                              • Jun 2008
                              • 19

                              #15
                              I'm replying on a Sunday, I'm not much better....

                              So did reseating the sep/trans fix the white blotches?

                              You can't use the card that comes with the 240 and the software that comes with the 2400 together. I've tried, the 2400 software rejects the PCI card. I think that the cable connection on the 2400 is wider, and so you couldn't go from a 2400 computer controller into a 240. But I'm not positive on that. I want to say that the two systems are designed not to be compatible though.

                              On a side note to all this...

                              I was able to print from Windows Vista to an XP computer hosing plotbase by installing the 2400 driver on vista, and setting up an LPR connection (to the Ricoh240's shared driver), for the port. If anyone needs details on how to do that, I can provide them.

                              Comment

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