tessa and TRTM

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  • cmpelser
    Trusted Tech
    • Jan 2008
    • 173
    #1

    tessa and TRTM

    Hi guys what is the new TRTM thing?
    I've been working on Ricoh m/c's for about 10 years now.
    I have a logon for tessa, but the newer firmware is apparently moved to TRTM like for the SPC811dn
    I can't get into this TRTM and our Head Office ..... Another story!
    can anyone help me?
    I am a qualified tech and still work on plenty Ricoh's.
    Tags: qualified, technology, tsc, wtf
    • iMind
      Vacuum Cleaning Expert

      1,000+ Posts
      • Mar 2008
      • 1116
      #2
      Originally posted by cmpelser
      Hi guys what is the new TRTM thing?
      I've been working on Ricoh m/c's for about 10 years now.
      I have a logon for tessa, but the newer firmware is apparently moved to TRTM like for the SPC811dn
      I can't get into this TRTM and our Head Office ..... Another story!
      can anyone help me?
      I am a qualified tech and still work on plenty Ricoh's.
      sigpicWe can all Win, but at the end we all loose. Save the greyhound

        Comment

        • Star
          Ricoh Tech

          100+ Posts
          • Feb 2008
          • 127
          #3
          I am able to get to the SPC811DN firmware just fine, and I'm not even trained on that model (I don't think).

          Regards

            Comment

            • TonerMunkeh
              Professional Moron

              2,500+ Posts
              • Apr 2008
              • 3865
              #4
              Originally posted by Star
              I am able to get to the SPC811DN firmware just fine, and I'm not even trained on that model (I don't think).

              Regards
              Printer version of the MPC3500/4500
              It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

              Hit it.

                Comment

                • FRIDGEMAGNET
                  Trusted Tech

                  250+ Posts
                  • Aug 2007
                  • 377
                  #5
                  Originally posted by cmpelser
                  Hi guys what is the new TRTM thing?
                  I am told that the TRTM part of the site is only accessible when/if you are logged onto the RICOH WAN - so only Ricoh employees.
                  It is to do with "training and technical material".

                    Comment

                    • pspahr
                      Toner Schlep

                      100+ Posts
                      • May 2008
                      • 227
                      #6
                      Tessa and TRTM? wtf is that? I've worked on and still work on Ricoh for the last 10 years. What am I missing?
                      VectorLinux---Check it out!

                        Comment

                        • FRIDGEMAGNET
                          Trusted Tech

                          250+ Posts
                          • Aug 2007
                          • 377
                          #7
                          Originally posted by pspahr
                          Tessa and TRTM? wtf is that? I've worked on and still work on Ricoh for the last 10 years. What am I missing?
                          Hi
                          TESSA - technical electronic support service archive - Tessa Technology
                          This is the TSC equivalent to Europe and Africa.

                            Comment

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