Updating Cheetah / Smart Operation Panels?

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  • Cipher
    It's not easy being green

    1,000+ Posts
    • May 2006
    • 1309
    #1

    Updating Cheetah / Smart Operation Panels?

    Anyone know how to access the ' recovery mode ' on these Android ops panels so you can update the O/S on them?

    Ricoh have omitted this key bit of information from the SOP service documentation which is really helpful to a field engineer, thanks.
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother
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    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37524
      #2
      Re: Updating Cheetah / Smart Operation Panels?

      If I remember correctly, it was covered in the online Tier 1 training course for the MP C6303 or the course on the SOP.

        Comment

        • Cipher
          It's not easy being green

          1,000+ Posts
          • May 2006
          • 1309
          #3
          Re: Updating Cheetah / Smart Operation Panels?

          I checked the training material all it says is there are 3 service modes for the SOP but like the SM does not give any further details on how to enter any of them.
          These smart panels were not covered on the training coarse I attended as they didn't have a machine with a SOP at the time and there does not appear to be anything on the tier2 that I can see either.

          • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

          Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

            Comment

            • tjvincent
              Trusted Tech

              250+ Posts
              • Apr 2008
              • 280
              #4
              Re: Updating Cheetah / Smart Operation Panels?

              Go to the TSC site and look for video nuggets on the left side of the page, from there you can search or page through, lots of nice video examples.

                Comment

                • Gary Bowen
                  Bowdog

                  250+ Posts
                  • Mar 2008
                  • 250
                  #5
                  Re: Updating Cheetah / Smart Operation Panels?

                  IN the D148 Service Manual under the SOP Bookmark it talks about updating the OS firmware (Section 4.1.3 and 4.1.4) When you download the OS firmware to youy PC there is a prerequisite step that is explained in the SOP ReadME NotePad and it must be done or you will never get into the recovery mode screen.
                  Attached Files

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                    • KenB
                      Geek Extraordinaire

                      2,500+ Posts
                      • Dec 2007
                      • 3944
                      #6
                      Re: Updating Cheetah / Smart Operation Panels?

                      "Smart" operation panel.

                      Yeah, right.
                      “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                        Comment

                        • Cipher
                          It's not easy being green

                          1,000+ Posts
                          • May 2006
                          • 1309
                          #7
                          Re: Updating Cheetah / Smart Operation Panels?

                          Originally posted by KenB
                          "Smart" operation panel.

                          Yeah, right.
                          You basically have NetBSD and Andriod O/S running in parallel, it just looks and feels all a bit odd to be honest.

                          I doubt we will be recommending these 1st generation SOP panels over the normal integrated legacy op panels at this point.
                          • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

                          Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

                            Comment

                            • TonerMunkeh
                              Professional Moron

                              2,500+ Posts
                              • Apr 2008
                              • 3865
                              #8
                              Re: Updating Cheetah / Smart Operation Panels?

                              That will only work if the sales cretin doesn't mention the fact you can play Angry Birds to the IT monkeys.
                              It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                              Hit it.

                                Comment

                                • Cipher
                                  It's not easy being green

                                  1,000+ Posts
                                  • May 2006
                                  • 1309
                                  #9
                                  Re: Updating Cheetah / Smart Operation Panels?

                                  Yup lol, I don't think that's what Ricoh had in mind for these SOPs.

                                  BTW I managed to get a score of 153!
                                  • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

                                  Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

                                    Comment

                                    • Tonerbomb
                                      AutoMajical Resolutionist

                                      Site Contributor
                                      2,500+ Posts
                                      • Feb 2005
                                      • 2589
                                      #10
                                      Re: Updating Cheetah / Smart Operation Panels?

                                      Originally posted by Cipher
                                      Yup lol, I don't think that's what Ricoh had in mind for these SOPs.

                                      BTW I managed to get a score of 153!
                                      After the Ricoh boy's did the sales launch for the SOP, I walked up to the panel and pulled up a porn site of bouncing boobies. My boss laughed, The Ricoh boy's just looked at me and said "it figures he would be the one to do that".............
                                      Mystic Crystal Revelations

                                        Comment

                                        • Cipher
                                          It's not easy being green

                                          1,000+ Posts
                                          • May 2006
                                          • 1309
                                          #11
                                          Re: Updating Cheetah / Smart Operation Panels?

                                          Some of those Ricoh lads don't get out / get let out much lol.

                                          Bouncing boobies is perfectly acceptable to demonstrate the clarity of the screen if you ask me.
                                          • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

                                          Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

                                            Comment

                                            • KenB
                                              Geek Extraordinaire

                                              2,500+ Posts
                                              • Dec 2007
                                              • 3944
                                              #12
                                              Re: Updating Cheetah / Smart Operation Panels?

                                              Actually, I kinda like the smart panels; they're kinda cool.

                                              The issue I have with them is they don't support many enabling products, which I am responsible for a ton of. Ricoh exclusive products aren't all supported yet, let alone stuff from other vendors.

                                              They will eventually, but not yet.
                                              “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                                                Comment

                                                • Tonerbomb
                                                  AutoMajical Resolutionist

                                                  Site Contributor
                                                  2,500+ Posts
                                                  • Feb 2005
                                                  • 2589
                                                  #13
                                                  Re: Updating Cheetah / Smart Operation Panels?

                                                  Originally posted by KenB
                                                  Actually, I kinda like the smart panels; they're kinda cool.

                                                  The issue I have with them is they don't support many enabling products, which I am responsible for a ton of. Ricoh exclusive products aren't all supported yet, let alone stuff from other vendors.

                                                  They will eventually, but not yet.
                                                  Your right on KenB!! My initial intervention with customers that got this, is why do I need to access the internet from the copier when I can do this at my desktop???

                                                  And where are the iSDK apps ???? and their support????????????
                                                  Mystic Crystal Revelations

                                                    Comment

                                                    • slimslob
                                                      Retired

                                                      Site Contributor
                                                      25,000+ Posts
                                                      • May 2013
                                                      • 37524
                                                      #14
                                                      Re: Updating Cheetah / Smart Operation Panels?

                                                      Originally posted by Tonerbomb
                                                      And where are the iSDK apps ???? and their support????????????
                                                      I think that support for the apps is waiting for the apps themselves and the apps are waiting for the iSDK which is waiting for who knows.

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