mp5000b with sr3030 jams 194

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  • ash_572
    Senior Tech

    500+ Posts
    • Oct 2008
    • 523

    #1

    mp5000b with sr3030 jams 194

    i am constantly getting jams in the sr3030 jam code 194 which is finisher stapler ex

    i recently changed both stacking sponge rollers. old sponge rolloers were completely worn. part no.b830 3503

    only jams when i select it to staple.


    paper jams just before it reaches the pre stack staple tray at the guide that is spring loaded. i removed the guide and it was all clear. staple transfer section. paper is getting crunched at the corner all though the paper path is clear.

    anyone out the whos an expert on finishers???
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2458

    #2
    Re: mp5000b with sr3030 jams 194

    Check your Service Call history. Some SC's in the finisher generate paper jams.

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    • ash_572
      Senior Tech

      500+ Posts
      • Oct 2008
      • 523

      #3
      Re: mp5000b with sr3030 jams 194

      Originally posted by Eric1968
      Check your Service Call history. Some SC's in the finisher generate paper jams.
      Just checked sc history. No sc relating to finisher

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