Error Code SC.820 (Ricoh MP4002)

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  • Waliul
    Technician
    • Jul 2010
    • 20

    #1

    [Error Code] Error Code SC.820 (Ricoh MP4002)

    Error Code SC.820 on ricoh Aficio MP4002 copier.
    If any solution please inform me.
  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3964

    #2
    Re: Error Code SC.820 (Ricoh MP4002)

    Originally posted by Waliul
    Error Code SC.820 on ricoh Aficio MP4002 copier.
    If any solution please inform me.
    Yes.....
    1 - RTFM!
    2 - Do something/ ANYTHING to help yourself!
    3 - Get back to us

    Comment

    • RRodgers
      Service Manager

      1,000+ Posts
      • Jun 2009
      • 1947

      #3
      Re: Error Code SC.820 (Ricoh MP4002)

      What is the sub code? I got a 2352 doing the same thing. Sometimes it does it and sometimes it doesn't. Time to call Tach I guess.
      Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

      Comment

      • Jaycat718
        Technician

        50+ Posts
        • Oct 2013
        • 70

        #4
        Re: Error Code SC.820 (Ricoh MP4002)

        Directly from the Service Manual:

        Service Call Conditions
        D129/D130 6-44 SM
        820
        Self-diagnostics error: CPU
        [XXXX]: Detailed error code
        [0001] to
        [06FF]
        [0801] to [4005]
        CPU error
        During the self-diagnostic, the controller CPU detects an error. There
        are 47 types of error code (0001 to 4005) depending on the cause of
        the error. The CPU detects an error and displays the specific error code
        with the program address where the error occurs.
         System firmware problem
         Defective controller
        1. Turn the main switch off and on.
        2. Reinstall the controller system firmware.
        3. Replace the controller.
        When the problem cannot be fixed with the above procedure, the
        following information displayed on the screen needs to be fed back to a
        technical support center.



        [0701] to
        [070A]
        CPU/Memory Error
         System firmware problem
         Defective RAM-DIMM
         Defective controller
        1. Reinstall the controller system software.
        2. Replace the RAM-DIMM.
        3. Replace the controller.


        You're Welcome

        Dont forget that like button!

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