Lighter stripe on edge MP C2500

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  • vlada
    Junior Member
    • Oct 2012
    • 7

    #1

    Lighter stripe on edge MP C2500

    Hello, i have lighter stripe on edge on my MP C2500. It is only in yellow, but developer and drum unit are new Any idea please what can i change or clean?
    20140515143051042_0001.jpg20140515143102643_0001.jpg
  • Richariri
    Trusted Tech

    100+ Posts
    • Dec 2013
    • 163

    #2
    Re: Lighter stripe on edge MP C2500

    check your laser unit. Specifically the polygon motor and the mirrored edges of that hexagonal bit (technical term there).
    I've had machines with a small amount of dust on one edge of that mirror which causes a pale edge on prints.

    also make sure it's not a fault on the optics.

    Comment

    • Zeldaman
      Senior Tech

      500+ Posts
      • Mar 2011
      • 946

      #3
      Re: Lighter stripe on edge MP C2500

      Hi there!
      Richariri is 100% right + check the mechanic of the laser-shutter-assy + firmware-update.
      Greetings...

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37397

        #4
        Re: Lighter stripe on edge MP C2500

        Use the tool mounted in the door and clean the shield glass for each color. Also check that the shutter is not sticking on one side.

        Comment

        • ruben
          The New Guy

          1,000+ Posts
          • Oct 2012
          • 1203

          #5
          Re: Lighter stripe on edge MP C2500

          Remove the shutter from the laser and throw it in the bin, it causes too many problems. (Don't remove the arms it is attached to.)

          Comment

          • vlada
            Junior Member
            • Oct 2012
            • 7

            #6
            Re: Lighter stripe on edge MP C2500

            Thank you.

            I tried all, optics path is clean, mirrors are clear, hexagon is clean, shutter was removed. But situation are same.

            Still missing about 50% yellow on one edge. Is any other chance to clean?

            Comment

            • Iowatech
              Not a service manager

              2,500+ Posts
              • Dec 2009
              • 3930

              #7
              Re: Lighter stripe on edge MP C2500

              Take a look at the yellow developer roller and make sure the developer coating is the same across the entire width of the roller. If not, it is likely the developer unit was damaged by improper handling and needs to be replaced. Hopefully you can get the developer unit replaced under the warrantee if that's the case. (Although, this only works if the examples you shared came out of the machine long edge first, otherwise this is a stupid waste of time. If so, sorry.)

              Comment

              • vlada
                Junior Member
                • Oct 2012
                • 7

                #8
                Re: Lighter stripe on edge MP C2500

                yes, paper out the long edge first (A4), ok, i will try turn developer valve by 180 degree, and if the error will be on opposite side, i must replace it thank you

                Comment

                • L-IQ-uid toner
                  Technician
                  • Mar 2014
                  • 17

                  #9
                  Re: Lighter stripe on edge MP C2500

                  Check transfer roller for yellow color inside ITB unit.

                  Comment

                  • Smee
                    Trusted Tech

                    100+ Posts
                    • Aug 2009
                    • 178

                    #10
                    Re: Lighter stripe on edge MP C2500

                    When the yellow PCU was replaced, did you re-fit the brass bushing at the rear that holds it together?

                    Ive seen something very similar that was caused when the tech threw it away.

                    Comment

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