Ricoh pro 651ex

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  • Alex ahir
    Trusted Tech

    100+ Posts
    • May 2012
    • 125

    #1

    Ricoh pro 651ex

    Hello All,

    We have ricoh pro 651ex which is giving all different types of errors, first it wont print black, colors are fine. Another, giving all different error codes like sc440,sc400,sc436 there were few more.

    Can anyone please help us on that?

    Thank you
  • PinevskiS
    Trusted Tech
    • Jul 2009
    • 283

    #2
    Re: Ricoh pro 651ex

    Originally posted by Alex ahir
    Hello All,

    We have ricoh pro 651ex which is giving all different types of errors, first it wont print black, colors are fine. Another, giving all different error codes like sc440,sc400,sc436 there were few more.

    Can anyone please help us on that?

    Thank you
    I think you have problem with developer ,how many copy or counter have developer black?
    If consumables 80 % definitely you must change developer and clean details development unit with air compresor.
    You will notice if the developer has a grounding toner ,this is reason for sc code.
    But first check the developer.

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37379

      #3
      Re: Ricoh pro 651ex

      It would be helpful if you could provide an accurate list of the error codes given. Also for the SC400, check SP 3012 for a Process Control Error code.

      Comment

      • Alex ahir
        Trusted Tech

        100+ Posts
        • May 2012
        • 125

        #4
        Re: Ricoh pro 651ex

        Originally posted by slimslob
        It would be helpful if you could provide an accurate list of the error codes given. Also for the SC400, check SP 3012 for a Process Control Error code.
        I checked developer is empty toner is not going in, and it's giving error 446-12

        Comment

        • PinevskiS
          Trusted Tech
          • Jul 2009
          • 283

          #5
          Re: Ricoh pro 651ex

          [QUOTE=Alex ahir;419319]I checked developer is empty toner is not going in, and it's giving error 446-12[/QUOT
          Developer unit is empty maybe because toner pump not rotate,maybe toner is grounding ( I have this problem with RICOH PRO C 901) open the toner pump and toner suppy unit (this you can find back side of the machine) clean toner pump with vacuum machine do not open because you can demage, clean and spill all toner of the toner supply unit , toner supply to be without toner (empty) and when you turn on machine in toner supply unit toner come a lone.

          For the other sc code (446-12 Transfer Belt Drive Motor) check the transfer belt unit,maybe you have problem with transfer belt ,you must check this .
          Please send me feedback.

          Comment

          • PinevskiS
            Trusted Tech
            • Jul 2009
            • 283

            #6
            Re: Ricoh pro 651ex

            Question
            How many copies has developer?

            Comment

            • Alex ahir
              Trusted Tech

              100+ Posts
              • May 2012
              • 125

              #7
              Re: Ricoh pro 651ex

              Originally posted by PinevskiS
              Question
              How many copies has developer?
              Black is 650k,

              Comment

              • PinevskiS
                Trusted Tech
                • Jul 2009
                • 283

                #8
                Re: Ricoh pro 651ex

                Originally posted by Alex ahir
                Black is 650k,
                Is it possible to send SMC report?
                I want to check something.

                Comment

                • Alex ahir
                  Trusted Tech

                  100+ Posts
                  • May 2012
                  • 125

                  #9
                  Re: Ricoh pro 651ex

                  Originally posted by PinevskiS
                  Is it possible to send SMC report?
                  I want to check something.
                  I can't print it's giving error right away sc400.

                  Comment

                  • PinevskiS
                    Trusted Tech
                    • Jul 2009
                    • 283

                    #10
                    Re: Ricoh pro 651ex

                    Definitely need to be replaced developer .I have this problem with RICOH PRO C 901.Developer never achieved full lifetime.
                    Change, but clear the development unit with air compresor.

                    Comment

                    • Alex ahir
                      Trusted Tech

                      100+ Posts
                      • May 2012
                      • 125

                      #11
                      Re: Ricoh pro 651ex

                      Originally posted by PinevskiS
                      Definitely need to be replaced developer .I have this problem with RICOH PRO C 901.Developer never achieved full lifetime.
                      Change, but clear the development unit with air compresor.

                      Thanks, I will replace developer. What about sc385? Came up so many times

                      Comment

                      • Alex ahir
                        Trusted Tech

                        100+ Posts
                        • May 2012
                        • 125

                        #12
                        Re: Ricoh pro 651ex

                        Originally posted by Alex ahir
                        I can't print it's giving error right away sc400.

                        Thanks everyone for your help, it was black dev. We open it, clean it put it back and now it's works like a new m/c.

                        Thanks again

                        Comment

                        • PinevskiS
                          Trusted Tech
                          • Jul 2009
                          • 283

                          #13
                          Re: Ricoh pro 651ex

                          Originally posted by Alex ahir
                          Thanks everyone for your help, it was black dev. We open it, clean it put it back and now it's works like a new m/c.

                          Thanks again
                          If you need Ricoh ten. am here.
                          For this model is very important to have Ricoh training.i

                          Comment

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