Re: New RICOH SP MODE CODE-read this
Often times the instructor will put out his/her contact information. If you have that you can usually get an answer back by emailing an instructor than from your regional rep.
I believe I did a reply earlier, but I think the forum said that the Administrators have to review my post before posting. I will try again, perhaps I made a mistake in posting.
I did go to an instructor-led class a year ago and I do work for an well-established authorized dealer. The Ricoh documentation is very good, but with the many different models of Ricoh's, old and new. It is hard to find the information I need an a short period of time so I use as many resources as I can, Google, manuals, (I have over 20GB of Ricoh manuals) printcopy.com and very recently, this forum.
Due to the fact I am mainly a Toshiba Tech, I have in the last year, have had only 45 service calls on Ricoh's and 650+ calls on Toshiba's. I haven't had much practice to apply what I learned at school and as a result, some of the information is fading.
My company had merged with a much larger Dealership so I am working on gaining experience in Ricoh's. The information on particular methods of service access is very important in doing my job. What I learned in this thread is now in my phone for easy referral for the next time I need it. This is a great forum and I intend to contribute to the Toshiba space. Hopefully, censorship of information does not become the prevailing modus operandi here.
I did go to an instructor-led class a year ago and I do work for an well-established authorized dealer. The Ricoh documentation is very good, but with the many different models of Ricoh's, old and new. It is hard to find the information I need an a short period of time so I use as many resources as I can, Google, manuals, (I have over 20GB of Ricoh manuals) printcopy.com and very recently, this forum.
Due to the fact I am mainly a Toshiba Tech, I have in the last year, have had only 45 service calls on Ricoh's and 650+ calls on Toshiba's. I haven't had much practice to apply what I learned at school and as a result, some of the information is fading.
My company had merged with a much larger Dealership so I am working on gaining experience in Ricoh's. The information on particular methods of service access is very important in doing my job. What I learned in this thread is now in my phone for easy referral for the next time I need it. This is a great forum and I intend to contribute to the Toshiba space. Hopefully, censorship of information does not become the prevailing modus operandi here.
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